Customer Ratings & Reviews

Sound is not clear....one stopped working so I went and bought a LG headset and it works great.

Not needed on anything I’ve ever bought This is to fill the Character limit

Did not like. Had to return 2 times because the left ear became faulty after 2 months.

I don't think I purchased this. Unless they wrung it up without me knowing? Not sure

They didnt work only lasted me 2 months. I would not buy these again

This is trash trash trash trash trash trash trash!

Good service and use. Best buy if not sure of product.

too much static and I cannot get used to wearing earbuds.

The Geek Squad Protection Plan for my headphones has been reassuring, especially with daily use and travel. It covers accidental damage and defects beyond the standard warranty, which is helpful for pricey models. Claims are fairly simple, though turnaround time can vary. Overall, good protection if you want extra security.

I'm a runner and so many wireless earbuds claim to be sweat proof/water proof. Unfortunately most don't last more than a few months let alone a year. I will ALWAYS purchase the Geek squad protection because it ensures I get a brand new replacement when they stop working, which is every time. So I return the faulty earbuds, and replace them for free, and then repurchase the warranty. It's great

Works 1x... do your research on extra coverage. Great investment tho

An excellent insurance policy, because it covers the entire product down to the smallest detail.

I completely appreciate the ability to have geek squad protection available so that I can get my items taken care of immediately instead of waiting for them to be shipped out and shipped back.

Just recently used geek squad and they were quick to let me know all my options for a repair on a tv will consider buying protection plans for all me devices

nice to have this plan for my grandson he wanted the longest plan for his earbuds

I always purchase the Geek Squad Protection. It is worth the money when purchasing an electronic item, especially when there are so many brands to choose from for a certain item.

Geek squad saves my life all the time! Great service for us non-techy ppl

I had the predecessor to these, the Jabra Sport Elite Earbuds which I liked a lot and used for about 2.5 years. Unfortunately, the right earbud broke when I left it in my pants pocket and through it in the wash. I looked around for new bluetooth earbuds and because I already new the quality of Jabra earbuds, most of the issues I had with the others had been fixed in this version, and the price was better than most other choices that were reviewed as similar. Build Much like the previous version, these earbuds feel pretty sturdy . In fact the outer portion feels a lot sturdier than the other ones. The case also feels pretty solid and has a smooth mat finish that seems to resist scuffing quite well. I already dropped it once by accident and it didn't show any signs. My one complaint in terms of quality is that the hinge on the case seems a bit flimsy, and the magnet that keeps it closed is not very strong. The earbuds fell out when I dropped the case. The IP57 water resistance and dust proof rating works great so far. It is a better rating than that of the Sport Elite, which got soaked with sweat several days per week for over 2 years and never had an issue. Just don't put them in a washer! Comfort and size I feel that this is where Jabra made the biggest improvements over the Elite Sport. They are much smaller, lighter, and more comfortable. They stay in even better, especially the left one which for me used to loosen up after about 5 minutes of intense workouts or a run. The case is much smaller than that of my previous pair. It fits pretty well in one of those little coin/ lighter pockets that jeans usually have, though not quite as well as that of the Apple Airpods or Airpods Pro. One complaint I have for this category is that they did not include memory foam tips in the box this time which create a better seal for passive Noise Cancellation, so I had to buy them separately. Sound Overall the sound is pretty good. The Jabra Sound+ app has a great easy to use EQ to adjust when listening to different types of music. The bass is pretty strong, but not overbearing and the mids and treble are decent. The sound is definitely not good enough to hear the subtle complexities of music like jazz or classical, but it is more than good enough for workout music and casually listening while working. Calls Call quality is pretty good. The microphones seem to pick up my voice well without picking up too much of the surrounding noise. Very loud trucks or other vehicles on the street will be picked up, but most of the time it's not an issue. Connectivity Overall pretty good with some minor exceptions. The right earbud can be listened to on its own which is great for listening to directions while staying aware of your surroundings while biking or walking. There is a minor issue with the connectivity that seems to be the one issue that has not been improved on from the Sport Elite. The connection occasionally cuts off when I turn my head to the left while wearing them, and it can sometimes be a little spotty if I put my phone in my left pocket. Overall a minor issue, especially since I usually put it in my right pocket or leave it in front or next to me when I'm working out in place or working. One feature that I would really appreciate but is certainly not necessary would also be the ability to listen to either earbud on its own, rather than just the right one which receives the initial signal. Buttons/controls Pretty great considering how small they are. They take some time to get used to, but once learned it becomes pretty automatic. I especially appreciate the ability to use a voice assistant (google in my case) with them on. I also like that the music is paused when you remove one the left earbud. The hearthrough feature is not as good as I was hoping, but overall pretty good. The ANC that was programmed in with an update in my opinion doesn't make much of a difference, but the seal created by the buds is already very good so it doesn't matter much except with very loud sounds very close by. Battery life The battery life is astronomically better than it was on the Sport Elite model. I have not timed it, but I they do last most of my 8 hour work day, which is about in line with the 7.5 hours claimed by jabra (ANC off). The claimed battery life for the case of 28 hours I'm not quite sure about, because I haven't used it quite enough, but I have used the buds for about 4 days for atleast 3 or 4 hours and the case is still above 90% charged. I definitely recommend these for someone looking for a good pair of true wireless earbuds to work out with. Or just listen to music casually on a commute or during work. If you're looking for ultimate sound quality these are not for you.

I always buy protection plans. I haven't had a bad experience with extended warranty

Great service to have and would highly recommend it to anyone looking to extend their factory warranty.