Customer Ratings & Reviews

I prefer to buy protection always did not use it yet

I often wore these when I lived in new york city. They were very helpful and cutting out loud noises. Especially when I was in the tunnels in the train stations. And in the streets of new york, where it was often traffic and so many people

The open air fit shokz are the best bluetooth I have ever owned. I have been through several in the past. But have definately stood by the shokz products!

Best warranties at BEST BUY every purchase that I have made I have warranties on them there is no big deal exchanging your items I would recommend you to buy warranties on your products

The sound quality is good, but I had to try different ways to try to get them on my ear as it could get a little weird adjusting and rotating to make sure the earphone goes into my ear correctly while making sure the curved part goes around outside of my ear properly and comfortably. I had no problem with wearing my glasses and a mask on top of it. I think once I get used to wearing these, the more comfortable they'll get. I like that they don't fall out of my ears.

Easy to sync to diffect bluetooth devices. Stable connection. Soft ear cups for longer comfort when in use. Excellent sound quality, even at distance.

Many makes do not seal well in my ears. These do! Bass leaning sound is excellent. Just how I like it! Highly recommend for the price...

Great Headphones, Great Sound, Great ANC and also has USB C. I have a Large Head and these fit me very comfortably, the earcups are shaped on the inside around the natural shape of your ear. Worth the money.

Great headphones at a great price. I have no issues with them after a month.

I’ve had these for more than 6 months and I think they’re the most overhyped tech product I’ve ever used. They have some good attributes, but overall, I wish I had gotten either nice Bose headphones or AirPods Max. Battery life: amazing. This is so good that I think I’ve charged my headphones twice in the 6 months I’ve owned them, even with listening most days. I like that they charge with usb-C. Portability: great. This was the main selling point for me, and a big reason why I didn’t get the XM5s or AirPods Max. For full-sized over the ear headphones, these fold up pretty small and come with a nice case. Build quality: good. They seem pretty durable, and feel good in the hand. They look nice, better than Bose and Beats. Sound quality: mid. After going through the tuning process, I thought the balance was noticeably improved for the music I listen to. However, it’s still a mixed bag. In a quiet room, I think some music sounds better than my AirPods Pro, but other songs sound worse (typically muddier). The AirPods are more consistently good in a quiet environment. The XM4s naturally block more sound and therefore will sound better than AirPods in a noisy environment. I enjoy listening to music much more on my Sonos Arc + Sub than my XM4s. Comfort: bad. I can only wear these for about an hour before the top of my head hurts and my ears get hot. I can’t wear them with sunglasses, which is a minor inconvenience, but would be a major inconvenience if you wear prescription glasses. Interface: terrible. This is the worst part of the XM4s. I want 3 settings: noise cancellation, transparency, and plain headphones. While you can adjust the relative levels in the app, it’s difficult to get this right. Transparency isn’t good enough for a phone call. Also, the voice that tells you what setting you changed to speaks super slowly. And they always default to noise cancellation, which I rarely want to use. They can pair with two devices at once, though I wish it were more devices and more seamless, like my AirPods. They don’t pair with a PS5, which is crazy because Sony makes both.

Good had them 2 years no problems. They translate the same as the samsung3 earbuds. Not good for that.

Yes the battery last long, but they are uncomfortable to wear longer then a hour. Audio is ok I keep having issues while in call tho (not sure if it’s meant to be that way); I had the noise cancellation and when a call came in it will switch to ambient mode. I don’t had a pleasant experience with them.

These work so much better for me than my Apples. Better app, better connection to devices. Connects to multiple devices. And better quality sound.

Love my XM4. Own a pair of XM3 as well but GF decided to take them so I went ahead and got the newer version in blue to change it up. Highly recommend for anyone who wants excellent battery life, high quality audio and the best noise canceling you can buy.

Pixel buds pro work great! Only reason I'm doing a 3 star review is that Best buy chat didn't resolve my issue and even ended the chat when he couldn't provide an answer on how to get the correct color for the pixel buds pro I purchased. I purchased the porcelain color and received the bay color. I asked what I could do to get the correct color and he said to just go in person so they can assist me. I told him but they don't have the correct color and he ended the chat. Very unprofessional. I guess best buy wants me to suck it up and keep the color. Just purchase directly from Google to be honest. Not worth the hassle best buy chat provides.

I expected better noise cancelation to be honest. For the price of these I just thought that they would be better at blocking out people talking around me but they seem to come through loud and clear. Yes, I have the anc fully activated. Also, for me at least, they become uncomfortable to wear after a few hours unlike the SteelSeries gaming headphones I have. Also it seems like you can't use them while they are plugged in charging, which is disappointing. The good things are the battery life is great as well as the sound quality. The app is pretty good as well, it is nice being able to be connected to two devices at the same time. This makes switching from computer audio to phone audio a sinch.

I've tried other brands and these are the best noise cancelling earbuds on the market!!

Can't go wrong with GSP. I get it on every device that I can when I shop at Best Buy.

Light and easy to use. Have lasted so far over 3 years no problems.

I love them. Bass is ok. Not bad, depends on the music. They are comfortable. Fell asleep with them before and didn't wake up with my ears hurting. I enjoy using them.