Customer Ratings & Reviews

It was quick and easy, I was in and out on pick up I was very satisfied costumer

I always purchase protection plans on all my electronics that I purchase at Best Buy. No issues yet.

They replaced my product just as they said they would

Great for daily use in busy commercial kitchen with terrible in house music.

I was hesitant to buy expensive earbuds but i know a lot of ppl who have them and really like them so i bought them on sale. I like how easy they were to set up.

You buy insurance then they can’t fix it they send you to apple

Although I have an email confirming my review, it does not seem to to here now. Overall a good product. Nice fit in the ears. Good sound quality. Easy to use. Good battery life.

Excellent quality and sound. A little heavy, but you will get used to that..... Recommend.

Absolute best ever. Super comfortable at all times

Get it for ur each and every tech u buy its reaally worth it

The casing on these creaks and crackles any time you move your head. The ear holes are almost too small and the band puts too much pressure on your head, making wearing these uncomfortable. These come auto-enabled with a stupid "auto pause" feature that is supposed to pause when you take them off, but instead pauses any time your head shakes the headphones a little bit, so you have to download the app to turn this feature off. They emit an audible pop or crackle any time you resume audio playback. Finally, they can be used wired but ONLY with a proprietary cable that comes with it, since the jack that plugs into the actual headphones is smaller than a standard 3.5mm headphone jack, so you can't just use any aux cable. The actual sound quality is okay, but the bass is lacking. I wish I had realized all of this before it was too late to return them and I may never buy another JBL product.

These are totally worth the money, especially on sale for $100. The sound is amazing!

I was misled by the employee that sold me this plan. My fault for not reading the fine print.

The headphones have a nice case, are fairly easy to get connected, and the controls are great and easy to use. The headphones are comfortable, but the sound quality is not great. Sounds like "t" and "p" sound very tinny and hissy with the default sound profile and I couldn't get used to it; the Active Noise Cancelling also includes a hissing / white noise that to me was very noticeable and I didn't want that going all the time. This is a common feature of cheap noise cancelling headphones, which I learned after purchasing. I decided to return these. I also didn't notice much actual noise cancelling; it sounded more like just muffled sound because of the foam around the ears. To me, these headphones weren't worth the price; if you want noise cancelling, get a nicer pair, and if you just want normal headphones, get something cheaper.

I am writing the review after a month of using the ear buds. They sound great and easy to setup and connect. In the initial days they we very firm in the ear but gradually started slipping out of ear, especially the right bud is slipping out within a minute, which is very annoying.

I have a bit of hearing loss and my Sonus Arc is not useful for dialogue. So I purchased these to help me listen to TV and I am not happy with the size, weight and comfort of long term use, roughly any more than an hour. Could not recommend. Unfortunately, I was not able to use them until the return period was almost over otherwise I would have returned for refund. so I’m stuck with them. Sound is okay as is reception. Just not at all comfortable for extended (TV) use.

BB protections have changed and are not great. I stopped shopping for most items that I can from this store

I have one ear that has outer ear damage and was hoping these could help me hear music better. They have very poor sound quality with almost no base. And the maximum volume is so low that it just doesn't work for me. I will be returning this. Even one ear with a $20 ear piece sounds better than 2 ears with this.

first and only experience with Sennheiser and it will be my last. Bought these for my wife. they worked for a year or so and then the right one stopped working. Did all the updating and such. Nothing worked. Sent to Sennheiser and got a replacement. They lasted about 3 months and same issue. Chucked 'em in the trash and bought more raycons. Cheap but at least they last for 3 years plus.

I wanted to like these headphones. They are comfortable, sound quality is fair. Mike quality is excellent. But the touch controls are terrible. In calls or when using audio, it’s too easy to inadvertently hit the touch sensitive control button. I also dislike the lack of volume control and power on the device. Returning them.