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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,526 reviews
  • Rated 5 out of 5 stars

    Great for true wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection plan on true wireless Bluetooth headphones, because I use them constantly and they almost always break within two years. Then I've saved myself about 160 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaly worth it for the peace of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Svaed me in a pincha llowed to me to get ear buds replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in all aspects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough as a gift for my son and he loves them. Headphone are perfectly made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't have to use this. It's an added peace of mind to know items are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan worth the money and no worries going forwrd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great really recommend getting warranty on any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones never last more than 2 years makes sense to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been lead wrong with the Geek squad!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth kt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection and ease of mind is so worth it. I love having tech support on hand when needed or if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product reasonable price I like Sony brand always good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON LOVES THEM!!!! HE ENJOYED THEM ALL THE TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I have brought in years will recommend these earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they have amazing quality!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is pretty straightforward and highly informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, always purchase the plan protection since 2018

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money is worth it. If I accidentally run them over, I take directly to Best Buy within the 2 year period and they either replace, exchange or refund your money. Im accident prone so is worth the 70.00 I paid for 2 additional years after the manufactures warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality love the noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Originally i purchased the Bose QC, i quicly returned them and purchased the Sony XM5. I have been very happy with the comfort and sound. Recently used in an airplane, the noise canceling completely drowned out the engines and enjoyed watching movies and listening to music. Setup is lengthy but totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of using this service is great.the team is very helpful!

    I would recommend this to a friend