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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,577 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good investment for my samsung buds since there not water proof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it nut in case i need it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but haven't had to use it. Hopefully i don't have to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always connecting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were a pain to connect and disconnect always connected in the case

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with product havent had to use yet. Glad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, so I don't know how well it works/if it is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give 5 stars when I never used it lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the headphones and I got the insurance just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice battery power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at battery, but it developed a small cracked inside the arc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spend the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is more than id like to pay BUT its worth it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not cover all Accidents!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like giving negative reviews, but this "accident protection plan" does not cover accidents. When you start excluding "accidents" as "accidents" then it doesn't cover "accidents" I'm not upset at any person I dealt with, I'm disappointed that in 2021 a company would sell an accidental protection plan and then deny you service when a 9 month old puppy accidentally gets ahold of a pair of headphones and chews them.. She's a puppy.. Accidents happen.. I THOUGHT this is why I bought the "accidental Protection plan" but this is $70.00 wasted because I am unable to get my headphones repaired or replaced now. Life happens, and this is why protection plans exists. I would like to believe that when life happens, the protection plan would cover it as long as its not a malicious act.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable fit, good sound suppression for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this as of yet. I hope it will be easy to apply and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is clear. They are very comfortable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has a number of advantages, great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy insurance are the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good and work great I recommend it nice work best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money I had to use it had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly hoping I never need to use this, but I feel it was a wise purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better have a protection plan but better have it whit geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a warranty. It's a must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I purchased this wireless over the phone last year.

    I would recommend this to a friend