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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,577 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok gave me a headache somehow. Found out im more of a bud kind of gal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Want the original back

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the original run version better. The piece that sits on the bone is big and squishes harder.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not awesome but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Fit isnt great and the sound is good but not as good as my beats by dre.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase if your looking for short term usage I got exactly 2 years out of these before wear and tear came into play

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ext. warranty does not gaurantee U get same model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year warranty extension extends the warranty just long enough for the item you bought to no longer be available and no longer for sale in any of the stores across the country. So you either get a more expensive model and you have to cover the difference or a cheaper model that is cheaper and you get what you pay for instead of a good deal like I had with the original item. I would recommenced getting the warranty ONLY if the item you bought is guaranteed to be still on the shelf if you come back for replacement. Otherwise don't bother

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geeked UP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what item I got this for but see, I told y'all I love warranties lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    what the heck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really say. We shall see if the head phones take a dump but i figured what the heck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as great as I thought for that reason I had to exchange it for something else a different brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had too keep switching them out with a new pair so i decided to see what else do they have

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth buying the 2 year protection if you're going to keep the product that long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you're spending hundreds, thousands, get it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance, you don't want it, but if you need it, it's a nice to have, especially with items that can't be repaired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only to be worn when using phone hurt ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for someone around the ears fit that purpose but i hurts the wars after having it sit for a while.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Angelg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use the company yet. So won’t be able to leave review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watrenty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have. Hope to never have to use it. I don’t like getting warranties from Best Buy. The geek squid always has a way of talking around avwarrenty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this kind of thing was cheaper … But it isn’t. I’ve had to use them before but it’s kind of an ouch when we don’t use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thoughtful eyes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have basic sound. Might be good with kids or older people. I have to have great sound quality so I had to take them back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The right one stopped working. I bought the geek squad protection. So they are always helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past service hit and miss, but at least the ball is in another court for a little while.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not for everyone

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] good value if you are upgrading headphones because you broke your last one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor construction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but construction is weak. One of the hinges on the head phone broke.

    No, I would not recommend this to a friend