Customer Ratings & Reviews

They barely stay in my ear. They fall out a lot. Recently I noticed that the sound skips often and randomly my right one developed an echo. Not a fan. Like the idea though.

The JLabs earbuds are not comfortable at all for me. When you bend down they fall out your ear. That is not good when you are on the go. I am returning them and finding a better fit earbud.

Quality isn’t that great. They can come loose which causes them to move around. So they are similar to the air pods. However my AirPods lasted years this lasted months.

Well, this runs out before we ever have to use it. I think I buy this because I am superstitious.

RIP OFF. They wouldn't even adhere to the specifications of the so called coverage. I DO NOT RECOMMEND PURCHASING ANYTHING FROM THEM BECAUSE THR PROTECTION PLAN IS A SCAM.

The sound quality was great, but that’s it. I bought these because I wanted a cheap alternative to the expensive ear buds out there and Skullcandy has always been a reliable brand. They stopped charging almost as soon as I bought them. I returned them, thinking it was just a defective set since they were so cheap. The 2nd pair worked a little longer, but also stopped charging. They’d be in their charger for the entire day and not even 10 mins later was telling me they were dying. Not worth it and I was very disappointed.

Awesome sound quality and is simple to pair to my iPhone it has great sound quality and even the calls are crystal clear on both ends however the charging case doesn’t fully charge the AirPods it turns off at 80% not 100% so it’s junk and not worth 72.65 I don’t recommend this to anyone. It doesn’t fully charge the battery on both of the jbl Bluetooth headsets and the batteries built in them doesn’t last real long even when it’s in the charging case that it comes with.

So i bought these headphones for 100. Got the 2 year protection plan. They broke. I brought them in to get a new pair. They are 150$ now. So they wanted to give me a instore credit for 150 then i would have to pay another 40$ for a protection plan. So if i use the 150 to get a new pair. I just wanted a new pair. That means i would pay another protection plan. So basically 40 for another pair. Something wrong here

Not happy with the product AT ALL! The fit in my ear is uncomfortable and the sound is sub-par (compared to Galaxy Buds & Beats).

Never even open package and return didn’t work out for my work/ business.

Too many exceptions..will cancel this contract and return headphones

Didn't last for long sound went out on left ear but it was comfortable on ears

Broke too easily where it extends. Cheaply made. Bought for my daughter for homeschool.Will take back.

Sound quality was good but I had to return the product. Because it didn't stay in my ear.

This type of insurance, should start when the factory warranty ends.

Lied like i can her replacement headphones , went to test it out it was alive

so this is my 3rd set of headphones in less than 6 months and i've had to pay for the geek squad protection twice now and now i have $200 for the protection for the headphones plus the price of the headphones. they should cover them for the $99.99 for the 2 year coverage

Need better assistance. It's connection to Geeksquad is the problem. Years ago they were serious about they products and back them but now its always the owners fault and they don't want to honor the contract. Bad plans

A little disappointed that I wasn't told or reminded that I had the paid protection plan for my purchase.

Do not know as of yet the quality of the warranty purchased as I havent used it however, if they are as bad as the equipment and the sales person that stated these earbuds were better than other brands at the store then the response would be its terrible, but again... havent had to use it yet.