Customer Ratings & Reviews

Sound quality is terrible. They kept disconnecting and reconnecting to my IPHONE. The price is ridiculously expensive.

Can’t believe i paid this much money for this crap!! I love Bose products and hate apple AirPods so thought this would be the best choice, but they are such a pain to switch between devices. Additionally, I’ve only had them a few months and my left one keeps going out. It only works about 20% of the time. Luckily I purchased insurance, but I shouldn’t have to return a product this expensive so early on!

Everytime the item is returned i have to buy a new plan which is stupid within itself

Was charged wrong price on warranty. The employee said there would be money put back on card.

Great head phones, nice and comfortable and work for cancelling out some noise.

Does not offer lost. Only offers enhanced warranty coverage. Do not purchase this insurance just go through the warranty if you have a hardware issure

I have a protection plan for my headphones and talk don’t want to exchange you want to repair. Tell people that before they buy the protection no exchange only repair s

I had purchased this insurance believing it covered the product for 1 or 2 years. It does not. I o ly allows your 1 replacement.

Not overly impressed. Once you use the service, its voided, so you have to buy it again. :/

I think the sound quality is amazing. This is my second time purchasing this item. It was damaged, because I thought they were secure enough to wear in the rain. I suggest you warn people not to wear them in the rain.

Wish that the the protection plan covered loss items

My kids and I lost everything this year in a fire and I couldn't even get help replacing any of our tablets headphones speakers I had just got them for Christmas reason for getting these plans and couldn't get any help so disappointed I even had fire department report

Means nothing. My headsets stopped working. Since I purchased the plan I bought them into the store. They exchanged them and had me pay another $14 for a new plan!! What a rip off

I lost one of my earbuds :( kinda sucks but are they covered with this plan

It is what it is, its protection plan for my MX5 headphones

AWESOME Headset although was not for me.My son loves tis brand.

You don't want this product. Until recently, the inbuilt microphone overrides play. Can't type and listen at the same time. It's infuriating and frustrating trying to hack the best way to override the mic.

2-Year Accidental Geek Squad Protection- This is good to have!

Purchased for earbuds. The accidental damage protection was not honored.

What good was this. What was it for? I do not remember why I had to purchase it!