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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,577 reviews
  • Rated 1 out of 5 stars

    Problem needs addressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a protection plan with Open Run Shokz. Three different pair failed with same problem. Defective power button. Had to repurchase additional warranty each time I returned the defective units. Now on 4th pair. There will not ne another. Rediculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek protection that is NO longer consumer friendl

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection no more! You no longer get a prorated amount of your geek protection back when items fails-- Cost us $38 ro cover buds for just over a year-- glad i had it since the buds did a year long downward spiral... but its NOT the same program!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor life span already broke after a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, right ear already went out ! Sounds like a mosquito in my right ear!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money if you have a manufactures defect. Went in to see what I can do for my header that wasn’t holding an power. They told me that they would use the accidental and get me a new one. No longer getting this stupid warranty for future purchases. Waste of my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look better options for insurance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible I wasn't informed that when you use the your insurance you have to repay for your next item meaning that this is a one-time use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty? Absolutely not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase the 2 year insurance. SkullCandy has a 2 year warranty to begin with, so I basically paid for insurance for zero reason. And the guy at checkout, which we asked several questions before purchasing the insurance, must have just started his job because he knew squat.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One day

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t make a used of it but I’m sure I will at some point

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I HOPE it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HOPE it works. These Sony service only lasts about 8 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long, broke very quick. Do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash 123494i3727272828272727273726515166262383383

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headset and sound was no good. Would not recommend this headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible with TV/ fragile.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were unable to connect to new TV. They seemed too fragile - will probably brake easily. The best buy sales person told me that they are not compatible, when I returned them. Wish I would have known before buying them. Waste of time...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service NOT HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. However my daughter is a special needs person and someone took her headset. I called best buy to ask if i purchase a new one would they transfer the 2 year warranty and they told me NO. we will not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad sound had to return sadly and not the best looks too pricey

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i'm on my 3rd set of headphones in less than 6 months when they go bad i have to pay 100 dollars to replace them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GARBAGE SOUND EVERYTHING ABOUT IT NOT WORTH THE PRICE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loses sound/ volume

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased these multiple times each time one side goes out and there is no sound coming from the ear piece.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out stock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get my replacement, i but a protection for my headphones and i never gat my replacement when they were not good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible for theft and loss

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover lost headphones as stated on their pages. DO NOT BUY IT if you think it’ll cover loss. In the very fine print it says it will not be covered. Read the fine print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best bet is to go to Staples

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with their insurance, the customer service won't let you utilize it anyway

    No, I would not recommend this to a friend