Customer Ratings & Reviews

I had to renew my protection for my earbuds, so I have this protection again.

I completely appreciate the ability to have geek squad protection available so that I can get my items taken care of immediately instead of waiting for them to be shipped out and shipped back.

Appreciate the protection. Would recommend getting it

Geek Squad protection always works really well. Don’t change.

An excellent insurance policy, because it covers the entire product down to the smallest detail.

Just recently used geek squad and they were quick to let me know all my options for a repair on a tv will consider buying protection plans for all me devices

I always purchase the Geek Squad Protection. It is worth the money when purchasing an electronic item, especially when there are so many brands to choose from for a certain item.

Works 1x... do your research on extra coverage. Great investment tho

Got to protect my best buy electronics with people thst know their stuff

nice to have this plan for my grandson he wanted the longest plan for his earbuds

Geek squad saves my life all the time! Great service for us non-techy ppl

This is a must for me when I buy new electronics. It pays for itself.

The design changes, overall comfort (including level of head pressure) and potability have all been significantly improved. I actually disagree with many of the editors reviews, it's much better that it doesn't fold twice, the case is much thinner to transport. This also helps make the headphones much more durable overall. In terms of the previous generation model, put quite simply, sound quality is more in line with a neutral profile sounding acoustically tuned pair of reference headphones. Noise cancelling and transparency modes are a night and day difference with respect to the 1000XM4s, but both are still excellent pairs of headphones. The improvements here are well justified for an upgrade. Also the sound profile of the previous generation WH-1000XM4s can be easily restored by using the "excited" EQ setting in the companion app settings. Those carbon fiber dual drivers, 8 noise canceling mics and custom audio co-processor Sony keeps referring to in the marketing materials, are genuinely significant. If you're coming from the previous generation model, the differences are immediately noticable. The price has increased but considering there's a chip shortage and they improved literally all the right aspects of this new pair. It's justified. Well done Sony. And for all those purchasing, enjoy them, they're industry leading for a reason.

Excellence and their guarantee is the best extremely happy customer use the service before quick in and out no questions asked best warranty ever

Great service to have and would highly recommend it to anyone looking to extend their factory warranty.

I always buy protection plans. I haven't had a bad experience with extended warranty

Long time airpod pro user, then long time use of BOSE quiet comfort 1’s. Switched to these for the smaller earbud size and wanted to try Sony’s product. Sony’s features out of the box with these are great. Nod to accept calls, shake head to reject. EQ has many options, 3D audio is supported in some apps. However, the noise cancelling is easily the strong point on these. I wear these at work in a shop and the earbuds consistently drown out the noise from air compressors and paint booth fans. The sounds quality is great but I didn’t notice a huge difference coming from Bose’s QC1. They both sound great and are a great upgrade from AirPods. The weak point on these is that the stock tops for the earbuds are NOT comfortable. I can handle about 3 hours before it’s too much. But some replacements on Amazon. The other issue I had is that if I took the earbuds out of their case, and then put them in my pocket before inserting into ears, they have issues initializing and only one earbud would play sound. The fix was to walk back to my car, grab the case, insert into case, close and then open, and then put in ears. Cumbersome and annoying . These will be a massive upgrade from what you’re switching from. Not as comfy as Bose but better in every other way.

This is a great add on warranty. When I upgraded ear buds they gave me a great trade in price for having this warranty.

This warranty came in handy when purchase another product over a year ago that I returned due to a battery drain.

I bought the qc45 a couple of months prior, and was astonished at the deplorable quality, ineptitude of engineering that resulted in spotty connection (at 2ft range) at best. I returned those immediately and admonished Bose for wasting their resources and my time. I waited for, and hoped my favorite brand might redeem themselves for such a faux pas, and with THESE headphones, they certainly have done so. The qc ultra offer an exquisite headphone experience that just about almost justifies the exorbitant price. Ease of use, excellent connection (has yet to drop, even at distance). I applaud the tactile controls and comfort, and the perfect combination of noise cancelling and immersion options. These are great headphones for listening to music, video, audiobooks and for making phone calls. These headphones have restored my faith in the Bose brand.