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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4527 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,527 reviews
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on anything I purchase from Best Buy. From my experience in the past, the Team is always helpful and pleasant while trying to fix or replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan. worked great, walked in to Best Buy because the frames broke on my Bose glasses and was able to return them. Sadly I wasnt able to get another pair because Best Buy does not sale the Bose glasses any more. But was able to get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have addition.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for wearable technology. Now I have confidence my devices are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and the sound is wonderful! The battery life is also great. I also like the feel of the headphones on my head and ears. Very soft and not too heavy. They don't press on the ears like other headphones do.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty in the game!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the game, No one comes close enjoy your items worry free with no hassle when you actually need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s worth the extra bit of money. You’re spending a lot already, what’s a little bit more to protect your purchase. Honestly really helps put me at ease while using my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t go without protection ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took buds in that were eaten by my Rottys due to som leaving them laying on counter and cats knocking them fo floor.. Geeks traded them In no question! So awesome great protection cuz kids are kids! And pets are pets and geeks are AWESOME!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth it.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s almost never a reason to not get the protection plan. Stuff happens all the time in life and it doesn’t hurt to be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection saved us!! It’s totally worth the $50. Our first pair went through the washer and we were able to replace with new pair. Way cheaper than buying a full priced set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Easy to get an exchange when it stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these plans before and they are worth the insurance. I purchased the warranty to protect my LG wireless headphones that I use for handsfree calls and music. In the past, I have pinched the earbud wire and I had to have it replaced. According to what I understand. this will cover that and anything else that might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, simple and worth the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just keep purchasing geek squad [protection for all my electronics it's well worth the price. have your unit exchanged on the spot if available for no charge. if your item is discontinued, they will swap it for a newer model. no hassles, no gimmicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction. Excellent sound quality. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have on headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, saved me several times. On headphones it's a must have honestly. If you don't have it your going to wish you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty, there’s never a question about what’s happened.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely light , amazing noise cancellation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancellation on these is phenomenal I can barely hear myself speak & they’re the only headphones that don’t give me migraines after long periods of use. Only con: If wearing on bus or train they’ll shake and it will mess with to the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get defective items replaced. I don't normally do the warranty stuff but Best Buy did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and communicative service for all my information that I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re thinking about it, do it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only downside is you can’t ping them if misplaced but the quality of the product and audio combine are so worth the purchase! the material is soft and smooth and doesn’t jab into your ear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my galaxy watch refunded because I bought the extra protection. So I bought it again with the new electronics I bought with the refund.

    I would recommend this to a friend