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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4527 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,527 reviews
  • Rated 5 out of 5 stars

    Perfect Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature on headphones are amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do the math.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of bummed that when you buy this for your galaxy buds, you don't get a replacement, you get your money back. So consider this before you buy: the cost of new, the amount you pay for protection, the cost you paid for the original. I bought my buds on the black Friday (weeklong now apparently) so I'll get a little more than half my money back. Something is better than nothing? Not a fan of gambling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really no questions asked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son broke headphones within 3 months of purchase went in and they were replaced same day

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for any headphones, good use when your stuff breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ear buds. Very clear, and the noice canceling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U always gonna need this protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gonna need this protection for every item u buy in the shop, if u have a problem in the future you will not have problem with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but always improvements

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent it sounds like you are in a room with the music playing all around you, noise canceling is pretty good but is better with music playing, love the touch controls at the side of the headphones but they did have some software issues in the initial few months that have been resolved thank goodness. Overall a I’m in love l good job Sony. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being at peace relaxing in the shade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with the headphones you could be relaxing in a chair and the phone rings you just tap the right headphone and it clicks to talk on your phone once you finnish the call and hang up it go's back to.your music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for anyone getting electronics as they were able to help with replacing any electronics that faltered within the time frame no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds for work pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd set of samsung ear buds love the fact that they control my s22 . Started with the first set ever made with the s9 so we come along ways! Always a good choice with the samsung listening devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection protection on all my devices. 10/5 I dont find this as an expense or waste. Its the peace of mind for people who buy expensive devices. This protection makes me reconcidee whenever im about to buy tech at some other store, just because of the protection plan. I'd rather buy the best buy protection plan than the seller guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Stated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quickly handed issue of headphones not working and gave gift card to pick new pair/brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plan is def worth it; hands down! No questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Headphones usually last me about a year and I get ones that are the same model or at least price range. Has saved me easily a couple hundred over the past few years. I use headphones every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geeksquad protection plan, it makes me feel at ease knowing my expensive tech has some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth getting some extra support

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always getting increased warranty on headphones. No matter how gentle you are with them after a few months there is always 1 side that dies on you or stops charging or has one of a hundred issues so the extra protection has always paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. One of the things i like is that i can connect two devices at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These arw thw best headphones ive ever had. Currently on my second pair. The noise canceling is top notch and the the sound is so precise. They are as comfortable as headphones can be. If youre looking for headphones these are the ones you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best insurance out there. I do not purchase electronics anywhere else but bestbuy only because of the insurance.

    I would recommend this to a friend