Customer Ratings & Reviews

Love these they still are witking great when I lose them I can find them with my phone they stay on really good

honestly the best headphones i’ve ever owned. the sound quality is great and you can asjust your listening experience through the associated app or on the headphones themselves and the noise cancellation is amazing too!

The protection plan worked just fine, but we had a small issue with verifying the serial number to the product i purchased. MAKE SURE YOU HAVE THE RIGHT SERIAL NUMBER ON YOUR RECEIPT FOR THE PRODUCT, or you might run into the same issue i had. Luckily, the employees were understanding that my headphones had 3 different SN's and the wrong one was most likely scanned.

Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

These headphones are great, I got the soundcore liberty 4 pros and I do recommend

I bought this pair of headphones for my nine year old granddaughter. Both she and I are ver pleased with it. I can watch television without hearing her tablet.

I bought this protection for my husband like my other reviews we are human and we break things and Best Buy fixes things. So it is a Smart investment to buy A protection plan because Best Buy makes it so easy when something breaks you don’t have to call up get a box go to the post office you just go into Best Buy and their friendly customer service helps you.

I bought this protection for my husband like my other reviews we are human and we break things and Best Buy fixes things. So it is a Smart investment to buy A protection plan because Best Buy makes it so easy when something breaks you don’t have to call up get a box go to the post office you just go into Best Buy and their friendly customer service helps you.

Very helpful and economic. Products are prone to failure and having warranty helps a long way in saving costs and keeping me a best buy customer.

Peace of mind, I had bought sony xm4 and the battery life eventually depleted to the point where they couldnt hold charge. I bought this plan and sure enough best buy refunded the money without question.

love having insurance. i know every time when i buy an item. i have something i know that would protect my item and have it covered. insurance is the best to get.

Geek squad has the best coverage hands down. Never purchase electronics any where else execpt best buy because of the insurance.

The earbuds were faulty and I was able to exchange them for a new set.

Always buy these geek squard protections. Well worth the money.

Having this protection was part of the reason i brought the open air headphones. It gives me peace of mind that the product is protected.

It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

I love the support and flexibility of the different plans offered

Always get the protection!! Headphones break and things happen

Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.

Best on everything, I can listen to music and hear my surroundings like if weren't wearing them. Also, when activate the noise cancelling I do not hear a thing. I just keep loving them more and more