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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4465 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,465 reviews
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2-year accidental protection. Something usually happens and paying for the extra protection is always worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very important to have protection for these products because it’s something that can accidentally stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this service is really worth its weight in gold. Had an issue with my Bose ear buds no questions asked they replaced them with the new version. Didn’t have to send them off for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked them so much that we bought 2 pairs of them. We have founs over the years that there's no reason to go all out on headphones for your children until they get resonable enough to stop losing or break breaking stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A protection plan because life happens!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for my husband like my other reviews we are human and we break things and Best Buy fixes things. So it is a Smart investment to buy A protection plan because Best Buy makes it so easy when something breaks you don’t have to call up get a box go to the post office you just go into Best Buy and their friendly customer service helps you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because life happens!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for my husband like my other reviews we are human and we break things and Best Buy fixes things. So it is a Smart investment to buy A protection plan because Best Buy makes it so easy when something breaks you don’t have to call up get a box go to the post office you just go into Best Buy and their friendly customer service helps you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty and it help replace a faulty product. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great news!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! these are the best headphones I've ever bought, but they are FRAGILE. This damage from handling package fixed my headset after the battery failed. Thanks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I just wish I would of known it don’t cover lost or stolen owns

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence in the Plan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like I needed to do this, as you never know with products that are new to you, and the price was right. Customer Service in the Boise Store has really gone down, as I had to ask about the plan, and they used to ask you as you checked, or let you know it was available. Same goes for any rewards you may have acquired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality and unbeatable battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few dollars now or $100 later if something happens to them? Yup a few dollars now is worth saving $100 later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is fantastic. If my item stops working I take it back to the store and they replace it with a new one. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOunds great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality headphones, very flexible and can bend to fit in almost anywhere even pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems worth getting for bigger purchases which I am glad I went ahead and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for small items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have for headphones or similar items that are prone to being dropped or just plain dying out on you. I always get this when i make small items purchase of higher value. something doesn't work and you take it and explain what is wrong and you get a replacement. easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Backup plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a backup to the warranty. Hope I don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection, the ease of exchange in store if product gets damage makes it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much help. Came in handy when we needed the head band replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product nive quality and the price is amazing

    I would recommend this to a friend