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Customer reviews

Rating 4.7 out of 5 stars with 4573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,573 reviews
  • Rated 5 out of 5 stars

    Great news!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! these are the best headphones I've ever bought, but they are FRAGILE. This damage from handling package fixed my headset after the battery failed. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy these geek squard protections. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phone work and sound great. Very comfortable, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good policy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Policy works. Take the items directly to best buy and you can swap it out for a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure your information is right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan worked just fine, but we had a small issue with verifying the serial number to the product i purchased. MAKE SURE YOU HAVE THE RIGHT SERIAL NUMBER ON YOUR RECEIPT FOR THE PRODUCT, or you might run into the same issue i had. Luckily, the employees were understanding that my headphones had 3 different SN's and the wrong one was most likely scanned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan with Best buy, they're really good about exchanging and refunded their products. Never had a problem with them before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone GSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection!! Headphones break and things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great comfort and affordable and can't wait for new models to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just as good as headphones that cost $200+ for a fraction of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but a good value for the purpose. Planning to take in for a repair in next day or two, so will update then if the rating need to change. But for now very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with Bluetooth headphones/earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with headphones. Unfortunately, wear and tear always breaks down my Bluetooth headphones. It’s an easy process to take a pair that no longer works, return it and then purchase the latest and greates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing. Customer service is great and always helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product knowledge and protection plan

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love these sonys. I have purchased these 2 times now . Quality is good and would recommend. Cashier was super nice and knowledgeable to offer Plus and protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too shabby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have and it’s a decent value for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year protection plan seems good on the surface, however, I have not had a chance to use the warranty yet. With that being said, I always protect my items with warranties that make sense. Eventually, something will go wrong. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open ear head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these fornthe wife for when she is busy working on project. But also need to hear things going on around her. She lovers them. Good comfort and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I aways come back to best buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get warranty, worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend getting the 2 year warranty, you never know when your device is defective and this protection gives you an ease of mind knowing you can go back to the BestBuy store and exchange or replace your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need it and when you do, Geek Squad is the best. No issues.

    I would recommend this to a friend