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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4528 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,528 reviews
  • Rated 5 out of 5 stars

    Worth the Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was able to seamlessly swap a pair of headphones which'd died on me. I talked to customer service, and they sent me directly to grab a new pair. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this. Had to return a defective pair of song headphones and traded them in for a gaming headset. Still use it today

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product knowledge and protection plan

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sonys. I have purchased these 2 times now . Quality is good and would recommend. Cashier was super nice and knowledgeable to offer Plus and protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my friends autistic 8-year-old. He loves gaming. This way he can play his games and it's quiet for them to concentrate on their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the two year warranty from Betsy Buy, it’s a no hassle warranty return. Definitely not like others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smart to get protection...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer buying a protection plan when purchasing an expensive piece of technology like these ear buds. I bought the plan just in case we ever have issues with the ear buds, because if anything ever happens to them what i paid is only a quarter the cost of a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for expensive items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty for a previous headphone. I was fortunate to have done so, because I broke my last headphones when I had to put it in my pockets. I ended up getting a replacement instead of having to spend over $150 for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! He is able to wear them inside of his motorcycle helmet. Also Great noise canceling feature as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection and accident stuff. I have a clumsy husband and a teenage daughter both have needed to replace different electronics bought. Making it very worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like the fact that Best Buy gives a good protection option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aleays satisfied with best buy warranty, the best in any store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn’t you get this?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s never not a reason to get the Best Buy warranty when it comes to small appliances and electronics. Things happen, wear and tear is real, and technology is always advancing. This keeps you up to date. No questions asked, it’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the price! Can’t go wrong with the brand and model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcord

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundcore is one of the best there is for music out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best warrantys around i am able to returns items that do not work or i just dont like, with out running through hoops and having to do 10 plus steps for returns or exchanges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good... The only issue I have is that fir some reason, the one in my left ear, comes off and i don't even notice it when it happens... Luckily it's happened sitting in my couch or in my bedroom... They work pretty good on phone calls...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung bud 2 right bud randomly stopped working one day and the warranty was able to cover it. I essentially ended up paying a fraction of the price for new ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM5 Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones my wife has the Airpods Max Pro and this is even better than those, Sony did a great job on this one, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, peace of mind, in case something happens to them, they wont replace it if stolen or lossed, but if theyre broken your good if in time frame.

    I would recommend this to a friend