Customer Ratings & Reviews

The warranty was honored, and they helped me find the exact same ones at the store, even though they were not in stock, and needed to be ordered online. For my autistic son, this is a big deal…thank you soo much.

It is a "must have items" not all earbuds last six month through two years. With the Geek Squad ADH it is just extending to "return" it after a year new earbuds get to released you can just returns it gets reimburse. use the credit to get the same one or get a different one.

Fantastic. Most comfortable headphones I've ever used, amazing siund quality. Only negative point is how fragile they feel, definitely wouldnt put durability to the test if I can help it.

worth purchasing for ear buds. mine never last a full 2 years with heavy use and its nice knowing i can get new ones when mine break.

I have an autistic son whose comfort is music. He loves these as no noise from outside can be heard. Protection plan always covers any damage.

I love these new headphones. They sound terrific and have a lot of nice options. Thumbs up for sure. I used Bose quiet comfort before but these outperform then in many ways.

Sounds so good and I recommend and buy it again anytime

It's always great to have added protection to expensive items. I never buy anything without an extended warranty. Best buy geek squad protection is easy to use when you need it.

Headphones work great and noise blocking is extraordinary. I use them for the gym and it helps me stay focus while I listen to my favorite music/podcast.

I have never had to use the protection plan so that is a plus but with large purchased items I do invest in it due to the face accidents happens and it is cheaper than a new pair.

They are very good headphones, I really liked them wirelessly, they sound very good!

Always an excellent and easy way to replace my items

Love this protection! I always drop my earpods and end up damaging them. I get a chance to change them again with this.

The sound quality is the best even better than the AirPods

Great service to have in case something happens. Daughter had an ear bud completely die, took the headphones in and quickly got a replacement.

I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

Bought this for the first time with my galaxy buds pro. The way the gentleman and best buy explained the protection, I would have to be off my rocker to not make the investment. Have not had to use the policy as of yet, but the peace of mind is worth the few extra bucks.

awesome good sound...loud volume will purchase again

I've yet to actually use the protection yet as the product actually seems very durable.

The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones