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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4376 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,376 reviews
  • Rated 5 out of 5 stars

    Love the geeksquad protection plan!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has always been great with this which is why I always purchase it with any item it's available with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, quick charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loop helps to keep them on your ear and have great sound quality. The case charges the buds over and over before you have to recharge the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth getting protection. We bought another brand and didnt get protection so were out of luck when broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Best Buy Geek Squad coverage is always a great add on option. It provides peace of mind for those high priced electronics when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy is way better than having to go through an actual company and waiting for things to be resolved. Highly recommend the insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always top notch. I would highly recommend purchasing this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandkids love them. They fit and the sound quality is great. I bought three pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the power button. Walked into local Best Buy and walked out with new headphones in 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He likes it very much. I will recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has fantastic coverage. I dont think id buy something from them without getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the quality and sound. They fit perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in handy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty came in handy Ginger my dog was chewing on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself my headphones died after the mfg warranty and Best Buy replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this whenever it is offered. They have the best protection plan I have ever seen. It is super streamline and pain-free. They help you out with whatever is wrong with your device and replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage has saved me hugely multiple times over my several earbuds that I have owned , worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No so bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the product yet. But I'm sure it'll come in handy one. I'm an electrician and work in high areas. I am constantly dropping my ear buds. So I purchased this product just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Assistance.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helful in recommending substitute items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, always worth it for devices over 50 dollars, especially those over 100

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the GSP

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are crucial for me when I get headphones. They either fix them for you or replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable to wear. The sound quality is pretty good, and they contact quickly. Battery life is excellent. I use them several hours per day and only have to charge them about once a week.

    I would recommend this to a friend