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Customer reviews

Rating 4.7 out of 5 stars with 4528 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,528 reviews
  • Rated 5 out of 5 stars

    the earbud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great, but after a year, the sound goes funky. I'm not able to hear much. Lost their luster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great works fantastic great sound both music and people talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a high priced item from Best Buy now I always buy the extended warranty. Any issues and you can get it replaced for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty program

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty protection is hands down the best across all stores! I buy things at Best Buyer other stores because I know that they truly stand behind the products that they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use them, for much how ever they have been super nice and helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product anyone could buy or have. Always protect your items with Bestbuy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service. Better than the customer service. It will save you a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Best Buy warranty for ease of replacements. Have had to use warranty in the past very easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.Very worth it. It saved us so much when my son had issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aim for 5 stars only got 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight to the point… Sound AWESOME! Functionality good….connecting IT IS POOR because it takes a few attempts to finally get connected…. And charging its POOR tried different charging systems too didn’t change NO CHARGE well on to try a different brand. Hope this review helps someone…Anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones with amazing noise cancellation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is far superior to othet headphones ive tried. Great for indoor and outdoor use and make listening to music more of an experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend that you purchase the Best Buy Geek Squad plan as they have always stuck true to their word and anytime we have had issues they have either repaired or replaced the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was clear and crisp. Was easy to use and adjusted well. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Best Buy Geek Squad coverage is always a great add on option. It provides peace of mind for those high priced electronics when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your silly if you dont get the replacement plan. Seriously didnt get it once and I regretted it when my dog chewed up my earbuds

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    For this price, I couldn't be happier!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great in my ears. Didn't fall out even after 2 hours of yard work in the August heat. Sound great. Definitely would recommend over the bigger brands of you aren't an audiophile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr pkan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working just fine so I have not needed to use it yet, but since they are for a kid seemed like a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing greater in my opinion than best buys accidental geek squad protection. I have it for my elite 2 xbox controller and it always seems to wear out so I get a new one with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a product without it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOvE this protection plan. I have used it in the past and is one of the big reasons why i buy things with best buy rather than other stores. No hassles, no questioning. Just simple exchange when necessary.

    I would recommend this to a friend