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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4378 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,378 reviews
  • Rated 5 out of 5 stars

    You'll be happy when you need it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties are expensive but the convenience of getting a replacement in store makes it worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety nets are a good thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that my ear buds have a protection plan in the event that something should happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they are expensive headphones so may as well protect my purchase. The headphones are great and sound quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive headphones, so the additional warranty is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to buy any product from best buy without a warranty from geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made excellent quality. Perfect sound, noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up I always relied on Sony products. The Sony headphones can never do you any wrong. Great sound quality and great adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad protection, but I hope it helps! It was pretty cheap and a nice benefit added just for peace of mind! I don’t plan on losing or damaging my headphones, but does anybody? Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the Geek Squad Protection coverage before (for a different purchase). The Best Buy associate made it easy and helped me pick a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers on warranty items and repairs. Been using them since I was a kid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessarily for expensive items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Best Buys Geek Squad Protection numerous times on items purchased. Has been a good investment as I have needed the protection on a few occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most purchases it's good to get a warranty. You never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Few Extra Dollars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind for a product I was "iffy" about makes perfect sense to me. Turns out, the product is actually better than i though, but I'm still glad to have additional protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the accidental insurance. You never know what can happen. With this, I am covered for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever owned, complete noise cancellation of even the loudest noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good decision, i can't complain...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones EVER!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really want to listen to music in a way you’ve NOT before, then you are missing out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. Sound is amazing. They fit very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only this I don’t like the used my warranty to trade my Bose headphones because the one was static after a month

    I would recommend this to a friend