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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4378 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,378 reviews
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken product. Item was no longer available and refused to replace item. Forced me to return. Also called customer service and they left me on hold for an hour then they deliberately hung up on me refuse to connect me to a supervisor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic protection plan in the business

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty and usually don’t purchase such as I have not had a good experience in the past.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good to have

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't tend to cost much and gives you a free replacement if your stuff breaks and or stops working. It's good to have in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and nice sound. Highly recommend...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product replacement as I said before in my other reviews the only thing I don't like is you have to pay again to put it back on and I'd like to be notified at the end of the product that it's expiring you can get it again other than that it's a great product and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these ear phones. Prices were good too. Works well. I recommend them to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s needed since they might break as time goes. It’s better then buying them later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headset. Working, traveling and connecting to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have just in case anything happens. Have not yet have a bad experience with Best buy warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the protection plan it comes in handy because accidents will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Any Headphone Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with headphone GSP. Basically just allows for an easy return exchange later for practically any "issues", or even using the original money spent towards an upgrade. Always recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for any Headphone Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with headphone GSP. Basically just allows for an easy return exchange later for practically any "issues", or even using the original money spent towards an upgrade. Always recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for two years at an excellent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of geek squad. It’s so easy to use and everyone is helpful! I appreciate the work that they do! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a warranty from Greek squad never had an issue where I could get something replaced or either store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the accidental protection plan and Best Buy makes it very easy to get your replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are great I love having them as a back up just in case anything happened to my product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to use. Sound is good. Battery is good. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his headset we always buy the same ones we replace them often because our kid breaks them but always get the same

    I would recommend this to a friend