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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4378 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,378 reviews
  • Rated 5 out of 5 stars

    Fit is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is way better the the first version and they stull sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little extra money, but it is worth it. Airplanes are crowded and you can drop them and step on them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Lool

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is best and it was great use during a workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it. Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure getting this. My Tv stop working. I got the protection plan. Literal took them the tv. And employees said, here you go let’s go get you another tv or get something newer. That easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a way to rest easy and not be afraid of damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it everytime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all be dumb not to get the protection plans. Allows you to have then replaced if damaged. I often forget my headphones in my pants and wash them. With the protection plan, i can switch them out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation from the Best Buy employee. Looking forward to using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pairing headphones on the market and no discussion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection from Best Buy it’s the best deal at any electronics store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year geek squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet, but I'm the kind of person who always has to buy new earbuds every year because I break them. for the price of the warranty, I think it's pretty fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get protection, not a bad price for it either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident waiting to happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy to call and have replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan in the world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this plan! Life saver when my item broke, was quickly replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money !

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan at a discount, it’s 100% worth the money for the way I throw these headphones around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy affordable for adolescents. They loved them. So that means they'll use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on these are impressive. 10/10 recommend. Easy to set up, works with Siri. Easy to open case. And fit comfortably in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for my Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your electronics or don’t have the best luck with them, you should buy the insurance plan protection, is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, my wife loves them. She uses them for working out, they feel light and breathable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds good product for a couple weeks when at the swivel part broke while wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GA

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very durable, strong, adjustable control and functional.

    I would recommend this to a friend