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Customer reviews

Rating 4.7 out of 5 stars with 4531 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,531 reviews
  • Rated 4 out of 5 stars

    I buy hand free and I lost 69 dollar Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy before and I lost my hand free and I have warranty then tell I give you back money just da warranty and leave store this is not good you do something customer always happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones, sound is amazing wouldn't trade them for apples

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the protection plan it comes in handy because accidents will happen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Headphones

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problem with my first pair of headphones i had queek squad protection replaced with new love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good idea to add the insurance just in case because they will exchange it with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably wanna purchase warrenty...Just to be safe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a similar pair from a year ago...Old pair stopped working on one side ( DID NOT get warrenty ) ....Purchase warrenty!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made it helps a lot with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great to have. If there are any problems they can either fix them or give you an now. Must have for electronics that are important to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive … especially after buying a pricey tech item! BUT definitely worth it because you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a way to rest easy and not be afraid of damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is way better the the first version and they stull sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You pay for a warranty and they honor it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about it. You pay for a warranty and they honor it. Once you use the warranty, then you have to pay for another warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing headsets I always get the protection plan because something always goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing headsets I always get the protection plan because something always goes wrong

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Be safe. Get protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection. Nearly all my electronics have failed me one way or another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! the best ive ever had, and ive had lots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acciddental Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was smooth and direct. No hassle, definately would get on all eligible products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan worked well to exchage failed air buts, no questoons asked

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, glad i bought this so that i could have peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, glad i bought this so that i could have peace of mind

    I would recommend this to a friend