Customer Ratings & Reviews

Just used it today and came in clutch. Easy to follow quick turn around

Just in case I bought this.for the technology may change.

I love the team always there to help whenever I have a problem

Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.

Love the geek squad definitely would recommend it to family and friends

Did a great job with there service and there was no problem with the device after

Good for back up if you use your product daily and need back up help

more 2 year in good conditions, perfect sound and style

Because you need it for what ever you purchase for protection.

The extra money is worth it. If I accidentally run them over, I take directly to Best Buy within the 2 year period and they either replace, exchange or refund your money. Im accident prone so is worth the 70.00 I paid for 2 additional years after the manufactures warranty.

Great buy. Very comfortable and fit eat almost perfectly

I've bought two of these. Both of them, after around 6 months of use, broke where it extends. It's a cheap plastic cover that protects the cables running on the side. Excellent quality, but poorly made. And it's not covered by warranty.

very impressed with service. i purchased for my mom and one of the ear buds quit working she took them to the store and they replaced them with a new pair promptly

this product has a good sound. but are too big. You came move easily.

The audio is good, the sound cancellation is good and the quality of the materials is also good. The only bad thing is that it is summer. The pads are very hot for the ears.

Small price to pay for the peace of mind incase something happens

Best addition to my big purchases.They come and fix or change parts.

I bought the coverage for a pair of earbuds that I was buying as a gift. I purposely made sure I bought the earphones through Best Buy so that I could also buy the warranty protection through Best Buy, as I have used it in the past for other items we have never had any issues with the service. Always a very pleasant experience in cases where we've needed to use the coverage.

I have used geek squad in the past for a previous purchase, very easy drop off and pick up.