Customer Ratings & Reviews

Always buy the insurance change with no question ask, you explain what happen and noblore question is real, i buy my camera 90d canon is real good the insurance

JBL Is the best product. Love it so much, I bought new ones and gave this to my daughter. She uses them all the time.

Depending on the warrenty of your product you need this protection, also helps lengthen the return date.

By far one of the best set of headphones I have ever owned. I have been buying the Skullcrusher line since the days it had an inline battery to power the built in subwoofers, and even back then, I'd choose to use those over any wireless pair that came about... But now, now they're wireless and have active noise cancellation, done. I will continue to buy Skullcrushers with how much deep and rich they cause the bass to hit, it's like a massage for your brain... Trust me, you will not be disappointed, well except for when you don't have them around and have to settle for something else, you'll be let down and ultimately miss that rumble.

Is like having a friend that will not disappoint you when you need him

They cover and protect everything no hassle or delay.

The Geek Squad warranty is fantastic. By having it, you get peace of mind, not having to worry.

I’ve had to replace my babies headphones teens are hard on thing as we all know and yes I call them babies (don’t judge) lol, I got the replacement headphones and only paid a small amount to replace my warranty it was under $15 I also got the warranty on my Samsung TV it went out twice while my 65” Samsung was being worked on the gave me a 70” tv to watch till mine was fixed I call that CUSTOMER SERVICE I don’t know any other company that will do that they couldn’t fix my Tv so they Replaced the Samsung with an 65” 4k that does instant slomo on the cooking channel and Super Bowl replay’s are slomo I mean it’ great

Better to have then not have, my first set i used to use at work, with a dusty environment and getting the touch sensors dirty started to effect them. I brought them in for replacement and they gave me a full refund (minus the replacement plan costs) and i was able to turn around and pick up a new set.

I've never encountered issues with Bestbuy Geek Squad protection. This is always worth it on big-ticket items. Unfortunately, quality control isn't what it used to be on electronics. a $40 insurance plan that may save to hundreds of dollars down the line isn't a bad trade-off

Geek squad protection guarantees that i can get a replacement for my device if it is damaged accidentally.

I always purchase the 2 year warranty when I make a purchase through Best buy. I'll say this, Samsung products are so good that I haven't had to contact Best buy once! However, I did have an issue connecting them to Bluetooth and the Geek squad was amazing when they helped me, nothing was confusing at all!

Glad to have protection and it is good insurance for me to have! No Problems.

I walked into the store and the first thing I did was try on every single headphones I could spot without looking at the price. After doing so I found out that these 910 sony's had the best comfort out of any. I've been a fan of Sony products all my life because it's one of the few companies that I can trust will put out a quality product at any price point. These sound amazing for the price and block out sound when listening to rap and hip hop. I upgraded from a $50 Sony headphone set and couldn't be happier.

Great to know i have a fall bacl if something happens

On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.

GSP is great. No fuss. no buts, no ifs! It just works

Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

I always get it. They can always help. Very good service

I have had to use this twice for headphones and both times they replaced my headphones no questions asked