Customer Ratings & Reviews

I gifted these to my husband. He uses them eceryday and absolutely loves the quality of the sound.

It's always great to have some insurance qhen you accidentally break something that costs more than a couple bucks.

Geek Squad is the bees knees. I always recommend it when I purchase electronics from Best Buy!

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

By far one of the best set of headphones I have ever owned. I have been buying the Skullcrusher line since the days it had an inline battery to power the built in subwoofers, and even back then, I'd choose to use those over any wireless pair that came about... But now, now they're wireless and have active noise cancellation, done. I will continue to buy Skullcrushers with how much deep and rich they cause the bass to hit, it's like a massage for your brain... Trust me, you will not be disappointed, well except for when you don't have them around and have to settle for something else, you'll be let down and ultimately miss that rumble.

Nothing better than knowing if anything happens my product is protected!

If it breaks, you cry... Warranties are there for a reason-peace of mind. Be grateful you can replace failing equipment under a warranty that can pay for itself if you have to make a claim.

Comfort-wise, the Bose earbuds were a pleasure to wear. The ear tips provided a secure and snug fit, ensuring they stayed in place even during active movement. The earbuds themselves were lightweight, which made them comfortable to wear for extended periods without causing any discomfort or ear fatigue. One standout feature was the active noise cancellation (ANC) technology. It effectively blocked out external noise, allowing me to fully immerse myself in the audio content. Whether I was in a noisy coffee shop or on a bustling street, the ANC feature helped create a more focused and uninterrupted listening experience.

I never ever buy a tech product from any other outlet due to great Geek Squad protection. Best Buy honors their advertised protections.

Excellent service and any product problem is resolved.

Excellent covered plan. Best plan for covered the appliance

Must have for headphones. Love this plan soooo much I can't recommend it enough. As a runner I barely ever have a pair last 2 years. But if I do I do but when I don't 95% of the time. I just come to the store and swap them out.

Geek squad is always the best never once had a complaint always helpful and thorough

I’ve had to replace my babies headphones teens are hard on thing as we all know and yes I call them babies (don’t judge) lol, I got the replacement headphones and only paid a small amount to replace my warranty it was under $15 I also got the warranty on my Samsung TV it went out twice while my 65” Samsung was being worked on the gave me a 70” tv to watch till mine was fixed I call that CUSTOMER SERVICE I don’t know any other company that will do that they couldn’t fix my Tv so they Replaced the Samsung with an 65” 4k that does instant slomo on the cooking channel and Super Bowl replay’s are slomo I mean it’ great

This was a last minute addition to my purchase but having less than stellar luck with electronics I figured better not take the chance.

Always gotta get protection, it’s worth it if you use the tech a lot.

I walked into the store and the first thing I did was try on every single headphones I could spot without looking at the price. After doing so I found out that these 910 sony's had the best comfort out of any. I've been a fan of Sony products all my life because it's one of the few companies that I can trust will put out a quality product at any price point. These sound amazing for the price and block out sound when listening to rap and hip hop. I upgraded from a $50 Sony headphone set and couldn't be happier.

I have used the warranty in the past and there were never any issues. If I need to use it again, I don’t anticipate any

I always buy the warranty along with the product. I've never once been hassled with a return even if the merchandise I purchased went up in price later they always made up the difference. I bought something on sale once. And even after it went off sale they still replaced it. All I had to pay for was the warranty again if I wanted to. If I didn't want the warranty I would get the product for free.

Protection plans are solid because it comes in handy for sure