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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,433 reviews
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Can here GPS directions without having an earbud in ear that would either fall out or hurting ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind when you have a little kid and puppy around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. These are my husbands every day use for listening to music and the ease of using for calls is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did as they said. I had a product that needed to be replaced. So with their protection plan service. Also having the BestBuy membership program. Which I highly recommend. I returned the product that malfunctioned and got my refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warrantee. I'm not sure why I go through head phones so quickly, but I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my partner, and he loves them! Not quite audiophile level, but as close as you can get for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and light weight, I will recommend this to a friend who not looking to get quality for not so high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND for every day Used items.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On to my 4 pair of headphones with this protection plan. Stuff happens, and Music is a requirement of my sanity at work. Knowing I can take a broken pair of headphones into the store and walk out with a new pair in the box for 10% of the orginal cost. Some stores are not as friendly and stock issues are a thing. If you respectful and polite, they have actually upgraded my Headphones from SkullCandy Crushers to Crushers ANC at no additional cost to myself. (Over 150$ price difference at the time) Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth it. My husband has to replace his earbuds every 2 years or so after breaking so this is helpful to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth are Awesome Sony never lets me down when it comes to their products Sony will always be # 1

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PASS! The app and "locate" doesn't even work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLabs totally blew it on this one. First, the case is terrible. What can one do with a 2 inch wire? Next, the app is WORTHLESS when only one earbud is connected. I am handicapped and frequently "misplace" my buds for a few hours or even for a day. The "locate" feature is utterly worthless if you lose just one bud, which defeats the entire purpose of LOCATE. In fact, the app won't even load with one bud out of the ear, and thus powered off. Why? The auto ear sense feature turns off each bud when not in the ear, making finding them impossible. Not sure what JLabs was thinking here, but they fell asleep on these. Sound wise, they are far worse than average. Zero low end punch, and they aren't close to loud enough. Stop "over protecting" me! I am smart enough to adjust the volume, thanks. These are not even remotely worth $99- not even worth $39.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it they cover almost everything, form accidentally washing them to sweating on them from working out and your basic wear and tear.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Puts the "Pro" in Pro!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, better than the Airpods Pros 100%. The noise cancelling is superb and they fit much better in the ears. Also, the settings and control given for these earbuds gives you full control of the operation. And if you have a Pixel, you can use the earbuds to translate foreign conversations in real time! If you catch them on sale, they're an amazing value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have, I don’t purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Technology

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this headphones to my 15 year old who enjoyed it so much. Sound quality is definitely better than Beats and Apple. In addition the the sound quality and excellent noise cancelling, he loves that it has an aux as he was able to use it in the plane. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is such a great investment as it offers complete protection for a fraction of the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucas S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is uphelp everytime i have used them so far. I do not have any doubt there will be a resolution to my situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet comfort warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will replace them even if I damage the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection. Have not had to use, but like being able to call if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive headphones are worth taking precation for

    I would recommend this to a friend