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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,565 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] always good to have protection in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's hard to give up an extra $50 for a protection plan, just remember, ear buds wear or overtime. Especially if you exercise with them along with daily activities. If your equipment doesn't remain in top top condition, return them if you just can't live with them anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my investments

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not needed to use my protection plan fortunately, But I enjoy the peace of mind that comes with best buys coverage. Because i purchase the extra warranty on most of my purchases, and have seen first hand that they will cover my items no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent covered plan. Best plan for covered the appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful in addressing any issues dealing with your product productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for insurance on electronic devices. Always fast and easy to get hold of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is clear and noise reduction work very well for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and any product problem is resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I encountered a technical issue with my device, Geek Squad was quick to respond and provide assistance. Their customer service was prompt and efficient, ensuring that my concerns were addressed in a timely manner. The support staff I interacted with were knowledgeable and patient, taking the time to understand the problem and guide me through the troubleshooting process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade and safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for people with trust issues. This helps alot for my sony buds and my xm5s. I got my xm4s like a few months before the new ones came out and i didnt realized that this warranty can help trade in the new ones for my old xm4s. Sadly the warranty wont switch with the new trade device, but i dont see why not. But would recommend if your wanting in the future to trade something else or scared for the care of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this warranty and i have not had any issues this far.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Son's birthday present

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing price and great to be able to have my son's headphones covered just in case they mess up thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Insurance helps with breakage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the accidental insurance through Best Buy Best Buy has been very good with their customer service aspect of it although keep in mind accidental insurance coverage does not cover theft or loss so that sucks but if you break them and you still have them then it works really really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT, IS WORTH IT!!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product is important to you get the warranty, you wont regret it, my JBL headphones broke after a year and a half and they exanged for new ones, after 2 years my Skullcandy Crushers stopped working a week before the 2 years and I got the money back, and Best Buy verified that it wasn't working, I was not just returning for nothing, IS TOTTALY WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are solid because it comes in handy for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    forgot I had bought it on the first pair I bought. So easy to get a replacement so bought again on second pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear vwey well ,arr very conftable and soft very good quality

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Favorite earbuds hands fowb

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've had airpods, g fits, and powerbeats pro. These were the only in-ear headphones that I've actually fallen in love with. Customizable button presses (up to 3 taps) and incredible customization in the app make this a top tier everyday use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your expensive tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in handy for me at least three or four times. I don't always purchase the extra protection coverage, but usually do for products that I need to carry around, especially those I need to carry outside the house. Think phones, headphones, laptops, etc. A monitor that sits on my desk is much less likely to have accidental damage than my MacBook that I carry with me on a daily basis.

    I would recommend this to a friend