Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,433 reviews
  • Rated 5 out of 5 stars

    great plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like having the protection just in case of accident

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t had a chance and hopefully I will not

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I purchased it last month I I just connected a fire stick to my TV, but I haven’t got a chance to try the product but everything looked fine so hopefully I won’t have to use their insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and little hassle for getting a product that works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Such a common issue solved

    |
    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a headset that did not develop issues over a 2 year period. I have always been able to get a headset replaced, or recover the purchase price using Geek squad protection within a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have on headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, saved me several times. On headphones it's a must have honestly. If you don't have it your going to wish you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly wireless headphones is great to have GSP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP I got this for JLab true wireless sport edition . I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Money's worth and valuable!

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year geek squad protection especially on GSP-R (R standing for replacement) are the best ones as you get a replacement without having the hassle to send it out to the service center. Well worth the money for the extra added protection to your product as it also covers accidents for most products (be sure to check).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my wireless Bose earbuds they are very easy to use they were easy to pair with my phone I love them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure your information is right

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan worked just fine, but we had a small issue with verifying the serial number to the product i purchased. MAKE SURE YOU HAVE THE RIGHT SERIAL NUMBER ON YOUR RECEIPT FOR THE PRODUCT, or you might run into the same issue i had. Luckily, the employees were understanding that my headphones had 3 different SN's and the wrong one was most likely scanned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought multiple ear buds with geek squad protection and never had any trouble getting replacements when things broke

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for any headphones, good use when your stuff breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son loves these headphones – in fact, I almost never see them without them on his head! Bluetooth range is great as his battery life and he says the sun is about as good as you can get for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem whatsoever claiming the warranty and I even got a better deal upgrading to the pro3s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad protection on all of our devices and products!! Its truly the best around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best thing to do with electronics is peace of mind, definitely worth the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ear buds. Very clear, and the noice canceling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my galaxy watch refunded because I bought the extra protection. So I bought it again with the new electronics I bought with the refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gameboy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting to computer and plying games with any outside noses this is the tool you should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan that feels right

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love knowing that I’m covered for my headphones. Can never be too careful especially with putting a gamble in certain headphones. Some may let way longer than others and others just break do to wear and simple dropping. Glad I feel more secure with coverage.

    I would recommend this to a friend