Customer Ratings & Reviews

Geek Squad plan is def worth it; hands down! No questions asked!

My Bose ear buds are very much liked the sound and feeling it makes you feel wit music like your at the show highly recommend the battery last a while for consistency and the charge will ast about the whole week on an 7 hr shift but the earpods charge fast when put away

The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

Always get this protection! You never know if you end up having issues with your product. I have used it for 2 different occasions and was able to get store credit! When I got a new item, I only paid for the coverage, the rest was covered using store credit! But this will depend on what your purchase was.

It has been great so far. I like how I have the option to turn off the noise-canceling option. They are also comfy to use. The only thing I'm eh about is that I cant workout with them since they are not water resistance and Im going to probably sweat if I work out.

I always get Geek Squad protection on anything I purchase from Best Buy. From my experience in the past, the Team is always helpful and pleasant while trying to fix or replace my product.

The protection saved us!! It’s totally worth the $50. Our first pair went through the washer and we were able to replace with new pair. Way cheaper than buying a full priced set.

Honestly, it’s worth the extra bit of money. You’re spending a lot already, what’s a little bit more to protect your purchase. Honestly really helps put me at ease while using my tech.

the noise cancellation on these is phenomenal I can barely hear myself speak & they’re the only headphones that don’t give me migraines after long periods of use. Only con: If wearing on bus or train they’ll shake and it will mess with to the sound

I was able to return faulty wireless earbuds I purchased more than 1 year and 10 months ago. The employee offered me either store credit or a replacement of the same earbuds (I chose the store credit). Very smooth and simple process.

I love geek squad on my headphones stopped working. I took it to them customer service great and they took care of my headphones. Warranty is the best thing to have so go get geek squad. They'll take care of your merchandise

I always buy my electronics, Games, Movies from Best Buy and I ALWAYS buy the WARRANTY ON ALL MY STUFF I just bought 4 game consoles and yes the warranty as well the head phones here might not cost alot but no matter I know it will be replaced in the day an age we live in it’s wonderful to be treated so well

I love that you are able to control the sound/bass and personally customize what each ear piece does when there is music on or if you are on a call. The only thing that I didn’t like it was that it didn’t stay in my ear during my HIIT workout and it hurted my ear after hours of wearing it even with the different size pieces.

Customer-facing product protection and repair policy which is well incredibly worthwhile to purchase.

Always good to have and it’s a decent value for sure

Always buy these geek squard protections. Well worth the money.

Big fan of my product would recommend to all my friends

Son broke headphones within 3 months of purchase went in and they were replaced same day

Always get the protection!! Headphones break and things happen

I have used the accidental geek squad protection plan for years and everytime Ive had an issue with a product intake them in and I have no issues with return or exchange. Definitely recommend for anyone who uses headphones alot like I do.