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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,434 reviews
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very handy and reliable. it really make me feel like i can use them and not worry as much about something happening.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SOSO

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD BUT I DIDNT HAVE YO USE IT FOR MY OTHER THINGS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GSP on things like headphones and controllers. Something goes wrong? Just bring it up to the store and they will swap it out for another item. (Doesn't even have to be the same one!) You just have you repurchase GSP on the replacement product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Stated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quickly handed issue of headphones not working and gave gift card to pick new pair/brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if you need it. I've needed it in the past.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great budget buds

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are amazing. The outside sound toggle is super handy and the talk thru does let you listen to music quietly while still to hear people around you. Overall sound is pretty good. Not the best bass but again for the price I am super happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan. worked great, walked in to Best Buy because the frames broke on my Bose glasses and was able to return them. Sadly I wasnt able to get another pair because Best Buy does not sale the Bose glasses any more. But was able to get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a set, you won't regret!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable and they fit not too tight and not too loose. Will buy again if I loose this set. (Someone walks off with them when I' not wearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. One of the things i like is that i can connect two devices at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did get the geek squad protection and I always do because it not only is it affordable it is absolutely excellent if you have any questions you can call the geek squad if they need to come out they well they are very professional, knowledgeable, courteous, and then the state of what’s going on in the world they follow the Covid protocol very well as well as helps me with everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome would totally recommend these to other always reliable and connects perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geeksquad protection plan, it makes me feel at ease knowing my expensive tech has some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, simple and worth the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just keep purchasing geek squad [protection for all my electronics it's well worth the price. have your unit exchanged on the spot if available for no charge. if your item is discontinued, they will swap it for a newer model. no hassles, no gimmicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and price of the item are very good.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones. Bought a pair for my daughter. Son kept talking about them. Thinking of getting him a pair for Christmas. Better than the Apple and Bose in my opinion. Price is just right. Comes in different color schemes now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the pixel earbuds. A I really have only tested them out. I believe they sound pretty good. Wish they get a little bit louder but that might be the phone I don't know anyway. I really haven't used them but once or twice and that's only for a short period. I went ahead and put on the big headphones and what can you say they work?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great no hassle to replace the items. I have used the warranty before and it’s always easy get my replacement item go to the counter and just do the process and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly what it's meant to do. Sound is clear and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful ear phones. Prevents exterior sound transmission at lease 90% or greater. They are comfortable to wear. Sound quality is excellent. The batteries last a long time.

    I would recommend this to a friend