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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,434 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing. Customer service is great and always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy's good protection plan. They have always taken good care of me and offer several options for repair or replacement of the product and that is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phone work and sound great. Very comfortable, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for any of your electronic product. It allows you to buy anything carefully and change or repair in case it doesn’t work Bestbuy gives you great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they still are witking great when I lose them I can find them with my phone they stay on really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just as good as headphones that cost $200+ for a fraction of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U always gonna need this protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gonna need this protection for every item u buy in the shop, if u have a problem in the future you will not have problem with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Beats' sound is excellent, and they are comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal plans, and I purchase them for literally every item I get from Best Buy. I am always leery of protection plans, but speaking from experience do yourself the favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset ive ever had. The noise canceling is top top.not h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good policy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Policy works. Take the items directly to best buy and you can swap it out for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones but Just One Issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed these headphones mainly because of the price. So far, I haven’t had issues on functionality but my only problem is that they tend to fall off. I changed the rubber ear tips to the small one and it still falls. The only way I have to keep them from falling off is to turn it 180. I’m fine with everything else except the rubber tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, please do not spend your money on expensive electronics unless you get this coverage. SO WORTH IT! My son's previous headset broke and it was replaced without any hassle. This is a great investment on my investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any purchase made at Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point the protection is a must. This is one of the best and most appreciated things about Best buy ... After every purchase I make they ask "Would you like". And I stop them there and say "Yes please add the protection"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price warranty for a long time and they are great headphones

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Def should buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation and adaptability in different conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work wonders, base and the way music sounds is amazing! Definitely recommend getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased 2-year Accidental Geek Squad Protection for some ear buds. So glad I did because they malfunctioned and would drop connection with my phone — almost 2 years after purchasing them. This protection plan returned the amount I paid for the ear buds, which I was able to use to purchase a different pair. So simple! That’s why it was a no-brainer to purchase Protection for my new pair. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these plans before and they are worth the insurance. I purchased the warranty to protect my LG wireless headphones that I use for handsfree calls and music. In the past, I have pinched the earbud wire and I had to have it replaced. According to what I understand. this will cover that and anything else that might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need it and when you do, Geek Squad is the best. No issues.

    I would recommend this to a friend