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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,434 reviews
  • Rated 5 out of 5 stars

    Blue tooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable good sound easy to connect to blue tooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soud, good looking Good battery life and feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good materials, comfortable the quality. Is it use and compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Headphones usually last me about a year and I get ones that are the same model or at least price range. Has saved me easily a couple hundred over the past few years. I use headphones every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being at peace relaxing in the shade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with the headphones you could be relaxing in a chair and the phone rings you just tap the right headphone and it clicks to talk on your phone once you finnish the call and hang up it go's back to.your music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good hair phones for the price. I would definitely recommend anybody needing headphones on a budget to get these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, but had to replace within a year..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Incredible

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I could enjoy music this way, do I need to say more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding to say the least!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan hands down. You do not have to do anything Best Buy will replaced the product or honor the makers warranty without the consumer having to deal with the maker of the product. Only issue is that this doesn’t apply to items like TV’s unless it’s installed by an employee from Best Buy in your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but always improvements

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent it sounds like you are in a room with the music playing all around you, noise canceling is pretty good but is better with music playing, love the touch controls at the side of the headphones but they did have some software issues in the initial few months that have been resolved thank goodness. Overall a I’m in love l good job Sony. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for emergencies

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but it's great to have in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, I had bought sony xm4 and the battery life eventually depleted to the point where they couldnt hold charge. I bought this plan and sure enough best buy refunded the money without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice to know if I break my headphones that they are protected with this 2 year warranty plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is really amazing. The look is sleek amd sexy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great quality sound

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this coverage since I just broke my headphones, made it easy

    I would recommend this to a friend