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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4496 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,496 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and simple exchange process. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few dollars now or $100 later if something happens to them? Yup a few dollars now is worth saving $100 later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past i have always gotten this warranty and most of the time they say whats wrong with it. I tell them and they just say ok we will get a replacement and if its old will upgrade you if its not available anymore this is the best thing to purchase no matter what you get from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is really amazing. The look is sleek amd sexy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS worth getting!!@

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a product without this warranty ever again. When i see a product that I'd like to get, I'll either find it at Best Buy or buy something similar even if it may be cheaper elsewhere. I've never had an issue when using protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be Safe than Sorry

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for any product that I use frequently. Sure some things might be cheap enough to replace but pretty much any chance I get I'll get the protection plan. You never know what might go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. No hassle when being used and they will allow you to upgrade (just have to pay the difference) if replacment is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection, the ease of exchange in store if product gets damage makes it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but a good value for the purpose. Planning to take in for a repair in next day or two, so will update then if the rating need to change. But for now very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best deal at best buy for those in the know

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal at best buy for those in the know. Technology is a slippery slope, and in a year or two things will die for almost no reason. This not only helps with peace of mind. But also helps future you from dealing with bad tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the plan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan for nearly every product I buy. I have had to use them 3 times now. It’s so easy to use. Best Buy really treats its customers right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had a lair of these for over 2 years. They started to have a sound issue in one ear so ee used the warrsnty and got a new pair for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOunds great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality headphones, very flexible and can bend to fit in almost anywhere even pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security for headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beta thing to buy from Best Buy is geek squad . Do it buy anything with out thsi it gives you security to change or repairs for at least 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! I recommended this product!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad protection plan on most of my products. Easy to use, Best Buy will damage replaced or let you choose a new product for your damage item. What sucks is that you have to pay for a new geek squad protection plan every time you need to replace your item. The second reason why I didn’t give it 5 stars is because some products such as TVs have the geek squad protection but Best Buy will not honor the plan unless the TV was installed by a Best Buy employee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with Bluetooth headphones/earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with headphones. Unfortunately, wear and tear always breaks down my Bluetooth headphones. It’s an easy process to take a pair that no longer works, return it and then purchase the latest and greates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems worth getting for bigger purchases which I am glad I went ahead and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty and it help replace a faulty product. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter a set of earbuds and within a month the dog had gotten to them. She was crushed but I purchased the two year accidental protection. I took them to Best Buy and without any hassle they exchanged them for me, right there in store, and didn't cost me anything. Great option, especially if you have children!

    I would recommend this to a friend