Customer Ratings & Reviews

The best deal at best buy for those in the know. Technology is a slippery slope, and in a year or two things will die for almost no reason. This not only helps with peace of mind. But also helps future you from dealing with bad tech.

I always get the protection plan with Best buy, they're really good about exchanging and refunded their products. Never had a problem with them before

Definitely worth purchasing. Customer service is great and always helpful

Always good to have and it’s a decent value for sure

Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

Product does exactly what it's meant to do. Sound is clear and loud

Never know when you need it and when you do, Geek Squad is the best. No issues.

I haven't needed to use it yet but a good value for the purpose. Planning to take in for a repair in next day or two, so will update then if the rating need to change. But for now very happy with it!

Super happy to have theis after my last set broke!!!

Noice. I don’t lose um so that’s nice. I’ve lost so many in ear headphones. Sounds great

Always buy this with headphones. Unfortunately, wear and tear always breaks down my Bluetooth headphones. It’s an easy process to take a pair that no longer works, return it and then purchase the latest and greates.

[Employee of bestbuy] Love these sonys. I have purchased these 2 times now . Quality is good and would recommend. Cashier was super nice and knowledgeable to offer Plus and protection plan.

Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

Got these fornthe wife for when she is busy working on project. But also need to hear things going on around her. She lovers them. Good comfort and quality.

The best headset ive ever had. The noise canceling is top top.not h

I always buy the 2-year accidental protection. Something usually happens and paying for the extra protection is always worth it!

It works if you need it. I've needed it in the past.

I love my ear phones. I’m normally an over the ear head phone type but these are comfortable and do not hurt my sensitive inner ear. They stay in during all my training and sound great. Sound quality is clear and the bass is nice. I can have them in my ear with my hair down when charting and patients never know.

Would always recommend getting the 2 year warranty, you never know when your device is defective and this protection gives you an ease of mind knowing you can go back to the BestBuy store and exchange or replace your device

Geek Squad 2-year protection plan seems good on the surface, however, I have not had a chance to use the warranty yet. With that being said, I always protect my items with warranties that make sense. Eventually, something will go wrong. Get the warranty.