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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4437 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,437 reviews
  • Rated 5 out of 5 stars

    Definitely A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend for a piece of mind in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass it up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just gotta get the insurnace its a must have im saying this from experience also ive been a member quite some time and insurance on my products have always been a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my friends autistic 8-year-old. He loves gaming. This way he can play his games and it's quiet for them to concentrate on their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was worth it in the end

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working out great so far, glad my items are protected, I ended up using it cause there was something wrong with the headphones due to manufacturer issues. It worth getting for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had this coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this coverage for a couple of products. When a pair of Bose audio frames died just a week before the coverage was set to expire, Best Buy easily and painlessly replaced the frames with a gift card for my purchase amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never invest in highend electronics without this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy expensive personal electronics without this insurance. Never had an issue with a return due product failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this, because of the product being fragile i am reluctant in havung them while i do physical activities, but with the protection plan i am able to recieve new ones if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM5 Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones my wife has the Airpods Max Pro and this is even better than those, Sony did a great job on this one, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys name says it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy anything electronic or that i can purchase from best buy that gives you geeksquad insurance. They honor their warranty and even have honored on something that went out a few weeks past its expired warranty date! Best buy really says it all in the name itself #YouGetWhatYouPayFor #QualityOverQuanity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that without a doubt if anything was needed- the repairs or replacement would be smooth and what is best for my right schedules

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit better then others I’ve tried and don’t fall off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used this on a set of ear buds. Expensive ear buds and they had a problem, no questions other than what was wrong then bought a second warranty for the new ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it in value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was able to seamlessly swap a pair of headphones which'd died on me. I talked to customer service, and they sent me directly to grab a new pair. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was able to seamlessly swap a pair of headphones which'd died on me. I talked to customer service, and they sent me directly to grab a new pair. Awesome!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product knowledge and protection plan

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sonys. I have purchased these 2 times now . Quality is good and would recommend. Cashier was super nice and knowledgeable to offer Plus and protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good headphones, I really liked them wirelessly, they sound very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my broken headphone with no problems at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, big quality!!!!!! Like a lot, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, peace of mind, in case something happens to them, they wont replace it if stolen or lossed, but if theyre broken your good if in time frame.

    I would recommend this to a friend