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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,565 reviews
  • Rated 5 out of 5 stars

    Geek Squad Backup plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a backup to the warranty. Hope I don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain love them. If you are looking for some is the better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection and accident stuff. I have a clumsy husband and a teenage daughter both have needed to replace different electronics bought. Making it very worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all worth it! When I have issue with my product, they’ll give me a store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better warranty in the market than Geek Squad. Must have for any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best warrantys around i am able to returns items that do not work or i just dont like, with out running through hoops and having to do 10 plus steps for returns or exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my friends autistic 8-year-old. He loves gaming. This way he can play his games and it's quiet for them to concentrate on their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! I recommended this product!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancellation feature.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation function on the JBL headphones. I can spend the workday focused on my tasks instead of the surrounding noise(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ggoodbto have a protection plan, in case you have a problem

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great protection plan. You can bring most items (broken or defective) into the store and get a refund that day! Especially worth it with Bestbuy Total (aka Totaltech).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this. Had to return a defective pair of song headphones and traded them in for a gaming headset. Still use it today

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection is a must

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have used geek squs to protecr my more expensive items they can be real life savers when something breaks and you need a fix not a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung bud 2 right bud randomly stopped working one day and the warranty was able to cover it. I essentially ended up paying a fraction of the price for new ear buds.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's awesome

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My Sony earbuds, sound was pretty nice, but I dropped them one day. And came for a replacement, the geek squad protection allowed me to get headphones instead.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very very good!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good sound. Love the quality of them and all the features that come with them. Highly recommend them to anyone. Like them way better than the Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice i like because its ease to conect and to use outside when i play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good... The only issue I have is that fir some reason, the one in my left ear, comes off and i don't even notice it when it happens... Luckily it's happened sitting in my couch or in my bedroom... They work pretty good on phone calls...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-roc 21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that everyone get this protection. Even your item may come with a limited warranty this is better. I've had my headphones broke and BestBuy replace them on the dime. The ones I had to replaces was on sale at the time and they give me the different and pay back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable price and fast shipping great for the budget and gift

    I would recommend this to a friend