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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,498 reviews
  • Rated 5 out of 5 stars

    G-roc 21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that everyone get this protection. Even your item may come with a limited warranty this is better. I've had my headphones broke and BestBuy replace them on the dime. The ones I had to replaces was on sale at the time and they give me the different and pay back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice and Nice Nice Nice Nice Nice Nice Nice Nice Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an excellent service to get. Have always gotten this on my headphones because I use them daily and they end up breaking a year in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to actually use the protection yet as the product actually seems very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically buy insurance on headphones because they never seem to go a couple of years without some sort of issue. Best buys geek squad protection is great. Super easy to get the product replaced or fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for headphones.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth purchasing for ear buds. mine never last a full 2 years with heavy use and its nice knowing i can get new ones when mine break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad warranty program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good quality headphones. I would recommend them for purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my Mom who unfortunately is loosing hearing ability. SHE LOVES IT. She carries it on all the time, the only issue is she doesn't listen to us anymore...hahaha.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort level is good. The sound quality is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an autistic son whose comfort is music. He loves these as no noise from outside can be heard. Protection plan always covers any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection! I always drop my earpods and end up damaging them. I get a chance to change them again with this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t had a chance and hopefully I will not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I purchased it last month I I just connected a fire stick to my TV, but I haven’t got a chance to try the product but everything looked fine so hopefully I won’t have to use their insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as listed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the Bose name. I like the idea that I can listen to the tv on a volume that is comfortable to me without disturbing anyone else watching tv with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my broken headphone with no problems at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great and noise blocking is extraordinary. I use them for the gym and it helps me stay focus while I listen to my favorite music/podcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the accident protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK but needs help staying in your ear yes I would get it it works good and that's all I can say about this ear piece I got the two years accident protection I would recommend it to get it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Store and friendly. Very lovely and the personal are very profesional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in case something happens. Daughter had an ear bud completely die, took the headphones in and quickly got a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment especially when you buy it for your girlfriend.

    I would recommend this to a friend