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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,565 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind. I had used it for a different product and itneas changed right away. I had option to upgrade and pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most pleasant thing I did that week!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was honored, and they helped me find the exact same ones at the store, even though they were not in stock, and needed to be ordered online. For my autistic son, this is a big deal…thank you soo much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aleays satisfied with best buy warranty, the best in any store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, premium sound, nice features, stylish. They hit on all cylinders. Worth the full price, but definitely wait in until they're on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Tech insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the first time with my galaxy buds pro. The way the gentleman and best buy explained the protection, I would have to be off my rocker to not make the investment. Have not had to use the policy as of yet, but the peace of mind is worth the few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a great buy knowing you're protected if something should happen to the product that you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcord

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundcore is one of the best there is for music out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage copared to other retail stores and online stores like Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Most comfortable headphones I've ever used, amazing siund quality. Only negative point is how fragile they feel, definitely wouldnt put durability to the test if I can help it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a Excellent idea to make sure your products is covered through a protection plan. I make sure to add this to every item I purchase from Best Buy, and without a Doubt I,d tell anyone, please make sure to get this for every electronic you'll be visiting the store for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make the gym so much better! Love how they don’t touch your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who doesn't love a little added protection on their electronics?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that if you break your ear bud it can be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are just certain items I seem to be harder on than others and this support covers me - no questions asked for a replacement-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as listed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the Bose name. I like the idea that I can listen to the tv on a volume that is comfortable to me without disturbing anyone else watching tv with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it to have piece of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used in the past geek squad protection and I believe this is must to buy after every purchase, I get it you don't want to pay extra, but in my case if something breaks you'll be really glad to have purchased the protection plan, so don't hesitate and better go and get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have added protection to expensive items. I never buy anything without an extended warranty. Best buy geek squad protection is easy to use when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb ear candy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new headphones. They sound terrific and have a lot of nice options. Thumbs up for sure. I used Bose quiet comfort before but these outperform then in many ways.

    I would recommend this to a friend