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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4437 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,437 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. You can bring most items (broken or defective) into the store and get a refund that day! Especially worth it with Bestbuy Total (aka Totaltech).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is an absolute must have when purchasing electronics … highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required length of review is 50 characters. I say this so i cam say - great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's awesome

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony earbuds, sound was pretty nice, but I dropped them one day. And came for a replacement, the geek squad protection allowed me to get headphones instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I have the worse luck with earbuds and Beat Buy does right by me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones…………………………. Great for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the first time with my galaxy buds pro. The way the gentleman and best buy explained the protection, I would have to be off my rocker to not make the investment. Have not had to use the policy as of yet, but the peace of mind is worth the few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Tech insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My husband loves them!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He really likes them. Said they will be awesome when he goes hiking with them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty claim or geeksquad protection but it's worth it if the product is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some of the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own or use Apple products, that would be reason one to get these headphones. They connect and switch between devices seemlessly. Reason two, sound quality. Music and zoom calls sounds amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Overall usage is on par im an earbud snob so id like to use one earbud at a time,and you cant with these earbuds, but overall great quality earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage was awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this coverage twice for earbuds i purchased at Best Buy. I took them in the stor and walked out with new buds without issues. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a Excellent idea to make sure your products is covered through a protection plan. I make sure to add this to every item I purchase from Best Buy, and without a Doubt I,d tell anyone, please make sure to get this for every electronic you'll be visiting the store for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every single cent. Why risk it when you got Geek Squad Protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you go through earphones a lot its worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that does blue collar work is probably rough on their things with being exposed to the elements, dirt, grime, Yuma heat, etc. This is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the GSP on mobile electronics. worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it to have piece of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used in the past geek squad protection and I believe this is must to buy after every purchase, I get it you don't want to pay extra, but in my case if something breaks you'll be really glad to have purchased the protection plan, so don't hesitate and better go and get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to invoke this service for the item that I bought it for so far, but I have done it in the past and it has been a good experience. I normally skip the warranty, but on things like controllers that can get dropped, I like the extra protection.

    I would recommend this to a friend