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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4437 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,437 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad protection in the past and it is really good. Had 2 year protection on an IPad key board and it failed 1 year and 11 months later. It was replaced without any questions. Great for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Pro 2nd gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service and great warranty. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding protection to my headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees were so kind and helpful, explained to me how my product was safe and covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pog

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very POG Very POG Very POG Very POG Very POG Very POG Very POG Very POG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for travel and falling asleep! I love these headphones, I have 2 colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for electronic accessories that you would want to put under. I haven't had to use them yet, but it's necessary to have in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds great and allows me to still be able to hear what's going on around me. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, always buy from here. Geek squad protection has saved me countless times. Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hearing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m living ur world great I could hear everything clear lady long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music is love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased the service 9/4/04. I installed my self in my Toyota 4Runner @ the time. Then 1/6/06 Howard Steen came to the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Gives Piece Of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan Outstanding & always get on purchases over $150 for the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy product cover and warranty as always been a really good buy for me. When I have used it, it was always no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect or when something goes wrong worth the extra money for ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughter. She put them on and loved them. She said they were so comfortable. She liked that she could change the bass on the music and that she could find them on the app on her phone if she lost them. Also she could pug in or use wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked. Replaced earbuds with new version of the same thing/same price with no issues. Bought a new plan with the new earbuds too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BadAzz lil MF!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for your little gamer. The sound quality is amazing, talking bass and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best and Great Quality: the best sound and a fast and smooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bug the geek plan. You never know what can happen . Better to be safe than sairry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the bomb of all warrentys.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best overall warrenty. The guarantee of replacement and if they dont have that model they give you the equivalent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all expensive goodie’s

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year my gaming headphones cloth got ripped off and the batteries were not lasting as they had so just made a claim at Best Buy and they were replaced for new ones. No questions asked

    I would recommend this to a friend