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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,565 reviews
  • Rated 5 out of 5 stars

    Definitely A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend for a piece of mind in case of an accident.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Headphon protection !

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection on head phones is great! They ger swapped out right in store for you if they have it in stock. Highly reccomend for heavy headphone users!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing insurance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is the reason why i didn’t lose my money as my old headphones kept breaking at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing insurance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is the reason why i didn’t lose my money as my old headphones kept breaking at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an excellent and easy way to replace my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan! Great value to protect your purchase after factory warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get warranties on everything

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys should get the annual membership for the warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad protection, but good to have it just in case. Great value for money for the peace of mind it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Store and friendly. Very lovely and the personal are very profesional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice deal, and my daughter lov it, always recommend pay insurance, you know kids, but 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about of course. Got plenty of extra time to make sure these things are in working order. Will update if anything changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from them. The case is a bit big though which isn't a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting for headphones. I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all expensive goodie’s

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year my gaming headphones cloth got ripped off and the batteries were not lasting as they had so just made a claim at Best Buy and they were replaced for new ones. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment especially when you buy it for your girlfriend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year accidental Geek Squad protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband loves this product. I always get the accidental geek squad protection for my products for Best Buy as they actually stand behind their protection plans when product is defective. Never have a problem..love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice and Nice Nice Nice Nice Nice Nice Nice Nice Nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection is a must!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad protection is an absolute necessary. I have been trying out these headphones, and they just aren't comfortable. With this, I will be able to trade them out and get a new pair with just paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is great. I have had issues with earbuds and each time they came through. Love Bestbuy

    I would recommend this to a friend