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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4437 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,437 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty come in handy in case earbuds no longer work, you can exchange them for new ones or get store credit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's 2-Year GSP for the Sony WF-1000XM5 earbuds. I always purchase Best Buy's GSP on high ticket items and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad... super easy and convenient!... they give no hassle if your product messes up on you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice plan. Have credit for new set of headphones after small damge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fits in my ears perfectly and great for working out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION IS CRUCIAL.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY THE PROTECTION PLAN FOR BUDS OR ANYTHING EVEN IF ITS INEXPENSIVE! Best buy made it super easy to grab a new pair after the unfortunate event shortly after my purchase! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds is life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase easy return, always get insurance for all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality for the price. Ive bought more expensive headphones in the past that never sounded as good as these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and it really is noise canceling. They are light weight and the carrying case makes it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the insurance.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds stopped working, and I went back to Best Buy. I did an even exchange, and it was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The relaxer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My head phones are the best when I'm jogging and exercising and the sound prof makes it more amazing that they have me thinking that I'm in a room or area by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to replace a broken piece of equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the value for this. Had an earbud previously stop working well after the manufacturer warranty. Filed a claim and received a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it, trust me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra cost for added coverage. We are outside constantly with our two kids so accidents are bound to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this every time.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warrantee from Best Buy is one of the greatest values I have ever found. Full replacement within the two years and no hassles. What else could you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it as i work in construction and have broken many pairs of ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear toy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the coolest earphones Bluetooth I ever bought we're allowed you cool music long lasting battery real simple to activate and it's very good for us guys that are working have a little device little music to pass the day this is so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones so happy I got these. Really good for the name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have a little extra coverage in case life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    girlfriend loves them really good cancelation noise long range bluethoot and long lastin battery rallly nice

    I would recommend this to a friend