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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4437 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,437 reviews
  • Rated 5 out of 5 stars

    Always a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan! No hassle or crazy loops to jump through when using the plan as Best Buy will do everything to fix or correct the item the first time whenever I've had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy for the Win!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my kid. She is on the autism spectrum and headphones that are noise reducing really help her out. The sound quality is great and although she doesn't use the bluetooth, she loves the headphones and the additional warranty is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ear buds for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smaller ears, so finding a good fit is hard. These are perfect. And they sound awesome! I wear them for hours at a time, can even lay on my side and they’re comfortable in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL 235 ear buds are great i had an issue with one not holding a charge took it because i had a warranty and it was easy to get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection is a must!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad protection is an absolute necessary. I have been trying out these headphones, and they just aren't comfortable. With this, I will be able to trade them out and get a new pair with just paying the difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in ear earphones of 2023

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, amazing noise cancellation. The only thing this product can improve on is their app, it has gotten better over time but not the most reliable. Overall satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow I absolutely love these headphones. I had the bose prior and the sound quality sound crisper than the Bose. Aesthetically pleasing beige color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year accidental Geek Squad protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband loves this product. I always get the accidental geek squad protection for my products for Best Buy as they actually stand behind their protection plans when product is defective. Never have a problem..love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product I purchased. It’s nice to have peace of mind when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has these earphones in Bluetooth and she says that they sound very well I tried them on and they sound very good I love the sound on the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE PURCHASE PROTETION WITH THESE DEVICES. TRUST ME, YOU'LL BE GLAD YOU DID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung bud pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound perfect a like very much .estan comodos para usar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services and the guarantee will always be accompanied by every purchase I make in one of my favorite stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case! I recently had some headphones stop working, and they simply were able to take them, refund me, and was able to shop around and find another pair, all in the same visit.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device , I greatly enjoyed and records it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound and Durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues, the sound and durability is great. Easy to pair with other devices and the battery life is awesone for such small devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for headphones! As long as they weren’t intentionally abused, you get same day replacement or gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes thru when needed and a good investment. Never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my headphones broke after the two years. But I still felt great knowing I was covered. It’s always great to have a back up plan

    I would recommend this to a friend