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Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,499 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan so I know I am not just throwing away my money I know if anything happens I can always return it and they’ll get a fix or I can get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull candy evo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever there loud then the air max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a warranty.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a extended warranty. I usually always get a extended warranty for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds got wet and unfortunately the sound was not as clear and crisp as it was originally. Took this to Best Buy, they tested and were able to replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have this protection since I have had bad experiences with headphones before. Has proven to be a lifesaver and it makes me less nervous to try out headphones on the pricier end.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aim for 5 stars only got 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight to the point… Sound AWESOME! Functionality good….connecting IT IS POOR because it takes a few attempts to finally get connected…. And charging its POOR tried different charging systems too didn’t change NO CHARGE well on to try a different brand. Hope this review helps someone…Anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is perfect in every way. I wouldn't buy these without the warranty. To risky to purchase the Bose earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For safety add this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed assistance yet, but I feel secure knowing that I have this protection in place for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing bang for your buck

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is off the charts for such a resonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service. Better than the customer service. It will save you a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and very knowledgeable. The product was unfortunately defective but they exchanged it with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine I know it’s pricey a little bit As we said, you got what you pay for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods JLabs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my ear pods & they didn't want to replace them. So I should be refunded my insurance payments. I still had coverage, because it's been around a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the earbud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great, but after a year, the sound goes funky. I'm not able to hear much. Lost their luster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection in the past and so far, I have never had a problem with them resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this whenever it is offered. They have the best protection plan I have ever seen. It is super streamline and pain-free. They help you out with whatever is wrong with your device and replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy is way better than having to go through an actual company and waiting for things to be resolved. Highly recommend the insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is amazing and noise canceling works beautifully

    I would recommend this to a friend