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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,565 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a back up plan this assures that what breaks can be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the value. If something breaks normally, you can go right in, and they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable to wear. The sound quality is pretty good, and they contact quickly. Battery life is excellent. I use them several hours per day and only have to charge them about once a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds got wet and unfortunately the sound was not as clear and crisp as it was originally. Took this to Best Buy, they tested and were able to replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice will help you figure out your next move if something wrong with your device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need an item replaced or fix they get it done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality headphones that you can use for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a new set of headphones for my broken ones and only took five minutes to repay for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely will come in handy. Our last set stopped work and I forgot to purchase the protection and it was going to cost more to fix than buy new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection service I’ve ever had. I recently had my puppy chew on my headphones… so you get the idea and I was still able to exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Because the battery life usually struggles a more than a year later. They exchanged it because of the battery simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers everything which is great if the item is for young adults who tend to lose or damage things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy earbuds or headphones from Best Buy I get the warranty, it’s the best decision ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung bud pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound perfect a like very much .estan comodos para usar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on Skullcandy headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Skullcandy Headphones last Weekend and the Warranty plan with Best Buy is great. Just take them back there if any problems and they take care of the situation instead of having to send them off to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like GAP insurance with new vehicle!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, ever leave without Geek Squad Plan. This far outshines any warranty from manufacturer. This is no questions asked piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you are clumsy get it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend the Best Buy protection plans enough they are great and replace so many products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods JLabs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my ear pods & they didn't want to replace them. So I should be refunded my insurance payments. I still had coverage, because it's been around a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance price is reasonable, for extra peace of mind.

    I would recommend this to a friend