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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4441 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,441 reviews
  • Rated 5 out of 5 stars

    NEED TO GET THS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty for my headphones, if something goes wrong with them I know that best buy has my back and will replace them for me with this Warranty. NEED TO BUY THIS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in handy, no issues with getting new earbuds in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any headphones! It's great being able to replace them on the fly when something happens to them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken product. Item was no longer available and refused to replace item. Forced me to return. Also called customer service and they left me on hold for an hour then they deliberately hung up on me refuse to connect me to a supervisor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with my headphones. It is worth purchasing a warranty for any type of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Best Buy. Still true to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's a warranty plan, I've yet to use it, so expect an update in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can hear my surroundings while running, it doesn’t fall off my ears and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad support for several items in the past. It has been very helpful and nice to have when problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great warranty to have for any of their items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a problem with the warranty. Unfortunately the headphones that needed to be replaced were no longer available.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Be safe. Get protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection. Nearly all my electronics have failed me one way or another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plane travel headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great for plane travel. Blocks out the engine noise and last the whole flight no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sounding headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and build quality. Perfect for the gym or just listening at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always got this for headphone because my tends to break things so this plan makes sense for us. Its worth it. Smart choice to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. It crashed my computer due to its connection and had to re install windows. Geek squawks very friendly and took a lot less time then I thought they would to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been really worth it. Had to use it and buy another one on 3 separate times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good on using my headphones with out thinking I have to be really careful and I have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the buds. They work good, love the locator feature. I dropped in my car, I would have never found it. I use them every day at work. They are wonderful and no one knows I have them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gym headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gym, the ear cups don’t hold sweat, and the bass is REALLY strong. And they’re over the ear

    I would recommend this to a friend