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Customer reviews

Rating 4.7 out of 5 stars with 4486 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,486 reviews
  • Rated 5 out of 5 stars

    Insurance for your purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use this yet, though,on another product I did and simply put, no hassle at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the opportunity to use it thankfully but glad I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is very needed for headphones because some may have lost performance after a year and getting a replacement is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they stay in my ears and have great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy insurance on my electronics especially something so small like the samsung ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind Protection Plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing the protection plan just in case a problem occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good customer service and very knowledgeable people. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery, sound quality is the best , and you can recharge pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the accidental geek squad protection when purchasing for my grandson's. If anyone can break it, they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the money. Good quality build and materials used on the headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must in my book. Having this extra protection is a comfort beyond words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't trust buying electronics anywhere else because the protection plan always makes it worth the extra cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IT IS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties and I’m more than happy to acknowledge that Geek Squad is a reliable warranty to have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues using this! Will recommend to all friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok… Wait what? Had my headset on.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are the best! I love to use them… Especially in the gym!!! They are very comfortable. I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing expensive items. I’m glad I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing product you have when you ever buy headphones. If you have this then you're guaranteed a new headset if they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, easy / fast in-person swaps without a fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when something breaks. They replaced my earphones.

    I would recommend this to a friend