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Customer reviews

Rating 4.7 out of 5 stars with 2561 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,561 reviews
  • Rated 4 out of 5 stars

    Ext warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case I bought this.for the technology may change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having if you use your headphones a lot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this twice for headphones and both times they replaced my headphones no questions asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has a good sound. but are too big. You came move easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, especially during school I can’t hear anybody or on the bus when all kids are going loud. I just wished I could workout with these. They’re amazing a 10/10 experience with music and podcasts. I’ve been wanting these for at least 2 years now and it’s really worth the purchase for the noise cancellation and audio quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you need it for what ever you purchase for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets that work very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our purchase. The salesman made sure we were happy with the selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz opendots one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fill awesome. I will definitely recommend to amyone for everday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are great , good sound good base , great touch controls and almos everything is great , only downside are the pads they are a little too soft and thin , also not a fan the leather texter and glossy finish that get dirty easily but that's really easy and cheap to change with an off market earpads , I got a memory foam more thicker and fabric finish and now the headphones are PERFECT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s flagship noise-canceling line—and they don’t disappoint. Audio quality is crisp and dynamic. Battery life holds strong.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PASS! The app and "locate" doesn't even work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLabs totally blew it on this one. First, the case is terrible. What can one do with a 2 inch wire? Next, the app is WORTHLESS when only one earbud is connected. I am handicapped and frequently "misplace" my buds for a few hours or even for a day. The "locate" feature is utterly worthless if you lose just one bud, which defeats the entire purpose of LOCATE. In fact, the app won't even load with one bud out of the ear, and thus powered off. Why? The auto ear sense feature turns off each bud when not in the ear, making finding them impossible. Not sure what JLabs was thinking here, but they fell asleep on these. Sound wise, they are far worse than average. Zero low end punch, and they aren't close to loud enough. Stop "over protecting" me! I am smart enough to adjust the volume, thanks. These are not even remotely worth $99- not even worth $39.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know i have a fall bacl if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you buy an expensive item and dont buy the protection plan you are walking on thin ice. Ive had the protection plan on a lot of items ive purchased and it really does help. I rather lose 1/8th of the price of what im paying on a item then losing the whole thing. The plan is easy and sometimes go super smooth when you need to us it. I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. But it really depends on which store you go to in my area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2-Yr protection plan for my Jabra Elite 85T. I had it on my Sony WF-1000XM4 and I used it when I started getting battery issues. The coverage gave me an option for another pair or the value of them on gift card. If you're goona spend over $200 on a pair wireless earphones you should absolutely pay for the coverage because the few extra bucks for plan is far cheaper than having to replace the set. I would absolutely recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get it. They can always help. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND for every day Used items.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On to my 4 pair of headphones with this protection plan. Stuff happens, and Music is a requirement of my sanity at work. Knowing I can take a broken pair of headphones into the store and walk out with a new pair in the box for 10% of the orginal cost. Some stores are not as friendly and stock issues are a thing. If you respectful and polite, they have actually upgraded my Headphones from SkullCandy Crushers to Crushers ANC at no additional cost to myself. (Over 150$ price difference at the time) Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with helping and choosing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and real helpful great price for protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a must have. If you have a wife that will literally wash a laptop if its so mich as touches the clothes basket. This is a must have. God forbid you forget an ipad pro in your pocket men. Dont forget that 300 dollar gadget. You need protection.

    I would recommend this to a friend