Customer Ratings & Reviews

One can’t be too careful with new devices or appliances

Ive been on the hunt for some headphones that wouldnt hurt to put in like most standard in ear one do. I came across the Shokz Open run Pro 2 headphones and j absolutely love them. I can stil stay aware of my surrounding all the while enjoying my music, podcasts etc.

Great product and the geek Squad was more than helpful and they did the best job, very clean and Professional. They helped me when my headset was broken. Changed it with a new one no questions asked.

Hope don't need warranty . But will use if needed.

I always get this protection plan on true wireless Bluetooth headphones, because I use them constantly and they almost always break within two years. Then I've saved myself about 160 dollars.

Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.

You always have to keep your technological products safe.

My family loves these headphones and is enjoying using them.

Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

I bought the coverage for a pair of earbuds that I was buying as a gift. I purposely made sure I bought the earphones through Best Buy so that I could also buy the warranty protection through Best Buy, as I have used it in the past for other items we have never had any issues with the service. Always a very pleasant experience in cases where we've needed to use the coverage.

Worth the purchase, protect yourself with this insurance.

Great product and it comes in handy down the road!

The extra money is worth it. If I accidentally run them over, I take directly to Best Buy within the 2 year period and they either replace, exchange or refund your money. Im accident prone so is worth the 70.00 I paid for 2 additional years after the manufactures warranty.

Just used it today and came in clutch. Easy to follow quick turn around

The audio is good, the sound cancellation is good and the quality of the materials is also good. The only bad thing is that it is summer. The pads are very hot for the ears.

very impressed with service. i purchased for my mom and one of the ear buds quit working she took them to the store and they replaced them with a new pair promptly

I love the team always there to help whenever I have a problem

Love the geek squad definitely would recommend it to family and friends

Did a great job with there service and there was no problem with the device after

I always get great service whenever I replace something and they cover a lot of stuff, the one downside is that they don’t cover theft which is understandable, but unfortunate