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Customer reviews

Rating 4.7 out of 5 stars with 2561 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,561 reviews
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, noise cancellation is not like a 100% accurate, but this are my first noise cancellation headphones so I don't know how it really supposed to be, but everything else is really good, and the battery last long for so long even with high volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great thing to get to protect your investment it definitely paid off for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy for having all kinds of products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the product cant go wrong and the protection plan are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fine choice to get if you’re unsure of a product or model and it’s warranty in the box to have a backup protection plan if something should go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warrantee. I'm not sure why I go through head phones so quickly, but I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is such a great investment as it offers complete protection for a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. Has excellent surround sound and the headphones are very comfortable to wear. I recommend these to anyone looking for good quality and durable headphones at a decent price. They really are worth the money spent and they will not disappoint. I think these and the pixel bud pros are at the top 5 of ear buds/headphones for quality and endurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money savier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan I had old Sonys that broke down and I used the insurance to get all my money back and I purchased the new ones .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless trade in whenever my electronics tear down over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection coverage! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance for your purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when it's available for me to purchase. accidents happen, when they do you are able to get a new product of equal or lesser value or more you just pay the difference. It doesn't work on apple products though you have to purchase apple care if you want coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought to go with a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give you a review because I hope I never need it my granddaughter wasn't thrilled with the gift so I'm not sure I will ever use the extra warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the sound quality us giid and theres almost no sound leaks. The battery life lasts about 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this in the past and so easy, just walk in and exchange for a new pair should they ever fail. For something this expensive and easy to break, I recommend getting this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have, I don’t purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection. Have not had to use, but like being able to call if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are excellent, but I personally don’t find these comfortable. They don’t stay in my ears during workouts and tend to fall out. After about two hours of wear, my ears start to hurt—not because of the sound, but from the fit itself. I wouldn’t buy them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind when you have a little kid and puppy around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone warranty!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not get a warranty because my kids tend to break their electronics and when it did happen I brought back to Bestbuy and they replaced while we were in the store! Excellent customer interaction! Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last for ever and fold nice I like they can connect to the JBL app and there is extra settings and I can also have them disconnected after 30 min no activity

    I would recommend this to a friend