Customer Ratings & Reviews

I always get this warranty and i have not had any issues this far.

I hear vwey well ,arr very conftable and soft very good quality

I've bought the Geek Squad Protection plan for my headphones for years now. Every time an issue has come up with my headphones, Best Buy has been great about repairs or replacement, no questions asked. The peace of mind is totally worth it!

Worked well I just went on a trip to Mexico left them in the house and when I came back and tried to used them they turn on but their stuck on the cycle of Turing on and it letting me know what percentage they are at

Good for insurance on electronic devices. Always fast and easy to get hold of.

Equipment failure is a regrettable event. However, warranties provide crucial peace of mind and can offset replacement costs, proving their value upon claim.

When you purchase something from Best Buy if you're smart you'll get the two year Geek Squad warranty for another day doing the service is great and you'll be happy you have it it's something go wrong so it's worth investing I highly recommend it

This Sony headphones are great , good sound good base , great touch controls and almos everything is great , only downside are the pads they are a little too soft and thin , also not a fan the leather texter and glossy finish that get dirty easily but that's really easy and cheap to change with an off market earpads , I got a memory foam more thicker and fabric finish and now the headphones are PERFECT

Let me tell you if you buy an expensive item and dont buy the protection plan you are walking on thin ice. Ive had the protection plan on a lot of items ive purchased and it really does help. I rather lose 1/8th of the price of what im paying on a item then losing the whole thing. The plan is easy and sometimes go super smooth when you need to us it. I definitely recommend this.

It time I decided to buy it plan I didn’t question it, everything I bought is protected and save. If I need to do something at home they got me.

No Question about it the Warranty plan works as I have mentioned in my other reviews, and it has saved me quite a bit of $$$$

I opted for the protection plan when I bought my Sony WF-1000XM4 last year. Recently, the battery began to fail, lasting no more than 30 minutes on a full charge. I took them to the store, and they promptly replaced them with the new WF-1000XM5. The entire experience was swift, and the staff was exceptionally helpful and friendly. The all experience was really fast and personnel really helpful and friendly.

Did what I needed. It goes past the 1 year warranty plus it's replacement.

These are hands down some of the best headphones I’ve ever owned. I’ve had them for a year and the sound and build quality are top tier! I’ve used them daily. I have over 1500 hours of use. The app that Sony made is jam packed with features and I honestly have no complaints. I’ve even used them for gaming on my PC and they are amazing for that too, far better than my Astro A50’s.

Use my oroduct for 2 years. It get damage. They replace them from new ones

Use my oroduct for 2 years. It get damage. They replace them from new ones

It's great! Something caused my ear buds to lose volume/ quality of sound - maybe blown speakers, idk. Got the full cost of the ear buds back to purchase new ones. If you can afford 25% of the price of the product, it's definitely worth it.

Excellent sound, music blasts and amazing for everyday rountine

I still have this and it still works. My son uses it on and off. We love it.

When my samsung galaxy buds (right) Sounded extorted, I went to the service help with my return. They asked for my information, I gave it to them, and they looked my information up. There were only three questions he asked: 1. What color do you want? 2. Do you want another protection plan? 3. You'll be all set! Phenomenal customer service.