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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,480 reviews
  • Rated 5 out of 5 stars

    Best In Store repair/replace NONE BETTER!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO ONE beats Best Buy and their Protection with devices. Considering the cost and product value - just simply can't be beat. Many of us have experienced the "other" extended warranty that cost more than this yet personally have never benefited from purchasing. Not to mention you don't have to trouble with shipping it out for (lol) repair/replacement. These last 2 issues I've felt too often now with Walmart/Staples and Officemax. The stores are not at fault it's the extended warranty that is (recently relabeled Allstate and useless). Only other store with "In Store" replacement was Radio Shack (missing them). NO ONE BEATS BEST BUY IN STORE REPAIR/REPLACE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad Protection plans. They have always been easy to handle when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is king

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them all day! This is the 2nd gen and second pair I’ve had. I won’t even worry about trying other brands to see if they are any better because these are perfect for me. Sound quality, design, and function are all top shelf. Have not had any issues and the buds have held up through daily usage. Would recommend this product to anyone in the market for a quality wireless headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to have for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to any pair of ear buds. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life, and controls are very easy to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have protection in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keychain attachment, and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. These are my husbands every day use for listening to music and the ease of using for calls is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection coverage! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great thing to get to protect your investment it definitely paid off for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good. Bass is great and pretty comfortable Noise cancellation works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless trade in whenever my electronics tear down over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Can here GPS directions without having an earbud in ear that would either fall out or hurting ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the sound quality us giid and theres almost no sound leaks. The battery life lasts about 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy for having all kinds of products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the product cant go wrong and the protection plan are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaving

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had to use my protection on my most recent purchases, I have had instances where my headphones were destroyed due to defects, and they let me come in and trade them out for the exact same pair, and offered me a gift card as a result of spending the money on this. If you can afford it, and especially if you're clumsy or prone to overuse products, this is worth it, the peace of mind alone makes it much easier to use my things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my partner, and he loves them! Not quite audiophile level, but as close as you can get for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bluetooth headphones. Multiple pairs purchased from Best Buy. Always goood customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't wash your headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy the protection. It has saved me so much hassle with so many different items. It is worth noting that the exchange policy is great! I had several failures of some early aero bone phone type headsets I use at work. No worries exchange for any damage that renders an item unusable. I could not be more pleased with this. It is worth noting that you have to reup the coverage when you have an item replaced, but it is still a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it they cover almost everything, form accidentally washing them to sweating on them from working out and your basic wear and tear.

    I would recommend this to a friend