Customer Ratings & Reviews

I don't think I purchased this. Unless they wrung it up without me knowing? Not sure

They didnt work only lasted me 2 months. I would not buy these again

This is trash trash trash trash trash trash trash!

Good service and use. Best buy if not sure of product.

too much static and I cannot get used to wearing earbuds.

When I buy anything from Best Buy, I make sure to purchase the Geek Squad protection! It's the best coverage for your devices I've ever seen a store offer. I won't shop anywhere else when it comes to electronics because of this protection plan and how Best Buy is everywhere. You can walk in with your product and have your problem solved right then and there, unlike the competition that wants you to send your item off and wait weeks for them to say yes or no, we're going to fix it.

The Geek Squad Protection Plan for my headphones has been reassuring, especially with daily use and travel. It covers accidental damage and defects beyond the standard warranty, which is helpful for pricey models. Claims are fairly simple, though turnaround time can vary. Overall, good protection if you want extra security.

I'm a runner and so many wireless earbuds claim to be sweat proof/water proof. Unfortunately most don't last more than a few months let alone a year. I will ALWAYS purchase the Geek squad protection because it ensures I get a brand new replacement when they stop working, which is every time. So I return the faulty earbuds, and replace them for free, and then repurchase the warranty. It's great

Just recently used geek squad and they were quick to let me know all my options for a repair on a tv will consider buying protection plans for all me devices

I completely appreciate the ability to have geek squad protection available so that I can get my items taken care of immediately instead of waiting for them to be shipped out and shipped back.

I always purchase the Geek Squad Protection. It is worth the money when purchasing an electronic item, especially when there are so many brands to choose from for a certain item.

I always buy protection plans. I haven't had a bad experience with extended warranty

What can I say? I’m in love with this protection plan

Great service to have and would highly recommend it to anyone looking to extend their factory warranty.

good communication and they are understanding and very knowledgeable with their work.

If there is one thing I am a huge fan of and tend to collect a lot of its headphones. Headphones, earbuds, true wireless earbuds, headsets, whatever you want to call them I love them all. I always go with headphones that have amazing sound quality and comfort but if there's one thing I can't live without it would be ANC or Active Noise Cancelling. I love being able to tune out everything around me and just enjoy whatever I'm listening too. That's where the Bose Quiet Comfort 2 earbuds shine. The Bose Quiet comfort 2 Earbuds are something I've been waiting for for a long time. I've had the first version since they have come out and felt there could be a few improvements to the design. Bose must have been listening to me because they have improved in every single area. Improved battery life-Check Smaller case-check Smaller earbud design-check Better ANC-check Better BT connection-check When you first open the box you have your typical simple setup with instructions, case, earbud tips, and of course the earbuds. Nothing too fancy but they scream quality as well. Its easy to set up the earbuds, you just download the app and connect to your earbuds which is super easy. Any firmware updates you have will be through the Bose Music app where you can also tweak the shortcuts, quick settings, ANC, and a few other features. For the most part it is setup to use right out of the box. The earbuds come with Medium tips and fittings already attached. However they also include small and large as well depending on your needs. I just stuck with the standard tips and its been fine. They go on just like any other earbuds with a twist into your ear. After everything is set up and you first put on the earbuds there will be a chime like sound which is the earbuds perfecting the ANC base on your environment. Which I do mean perfect. You can barely hear a person talking next to you while you are listening to music or Youtube or anything you would want to watch. It is almost like a you meditated and were able to come to a peaceful calm. Of course you can always turn off the ANC and you will hear the environment clearly. I've used them in several different settings and environments and they are amazing every single time. The sound quality of course is top notch as always and comes well tuned however you can always adjust that in the settings if you prefer more bass or any other tweaks you would want to make. With the new bluetooth I also have no drops in connection or sound quality. Overall I love these Earbuds and they are my daily driver. I use them for several hours a day and they never get uncomfortable or hot. They take away all the noise and leave me relaxed and able to enjoy my sounds in peace. I would recommend them to anyone and everyone who wants quality earbuds with the best ACN available on the market right now.

Excellence and their guarantee is the best extremely happy customer use the service before quick in and out no questions asked best warranty ever

This warranty came in handy when purchase another product over a year ago that I returned due to a battery drain.

Always handy to have, you never need it until you do need it.

This is a great add on warranty. When I upgraded ear buds they gave me a great trade in price for having this warranty.