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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 4,480 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth it. My husband has to replace his earbuds every 2 years or so after breaking so this is helpful to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and light weight, I will recommend this to a friend who not looking to get quality for not so high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't pay for warrantees you're missing out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical of store bought warrantees. They seemed like an extra money grad. I bought some electronics for work and decided to spring for the extended warranty (on my expense account) little did I know that it was the best investment ever. The item broke. Three small children at home and rough treatment at work. I walked in told them the problem and walked out with a new one. In fact , it was on sale so the difference paid for the new warranty. All my appliances are through Bestbuy and have warrantees as well. No more home warranty service for me. Saved me over 100$ per month and still have no hassle peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but very well worth it. They stand up to their promise of replacing or refunding (store credit I believe) without much of a fight or anything. I have used their protection plan on the noise cancelling headphones that I use day in a day out at work and cover them with paint and all kinds of drops onto concrete floors and really enjoyed when I broke them going into the store a year later and being able to swap my old ones out for a brand new pair that same day without any hassle. I will forever (as long as they have it) keep using the protection plan on my headphones, and upgrading them every 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been searching for a Bluetooth to use at work that would stay where I put it (not fall out of my ear) and would allow me to hear the environnent around me. The OpenRun by Shokz bone conduction Bluetooth did both and was comfortable to wear as well! Two family members (who I was visiting in Texas when I made the purchase) recommended the OpenRun and i do too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy without it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely also buy extended warranty. Every friend of mine thinks that im crazy, but i have had so much positive experience with best buy that i just find it incredibly difficult to buy something without the warranty. Ive had the experience of running out of warranty and being helpless and stuck with out of pocket or purchasing full price. I love best buys warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth are Awesome Sony never lets me down when it comes to their products Sony will always be # 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warrantee. I'm not sure why I go through head phones so quickly, but I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind when you have a little kid and puppy around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they handle their protection plan. Realiable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is such a great investment as it offers complete protection for a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please everyone buy insurance. its best to pay more for insurance and have to buy a whole new item cause we forgot insurance. so now on i will always buy insurance for everything. even though it expires. i will know i have something that can fix it then have to pay for a whole new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in with a issue with a router they said looked at it for 10 minutes and after it was determined to not be fixable I got a credit and picked out my new router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the same product..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure if I want the same product then this will work but not if I want to switch to a different product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What did you say

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation headset. I have tinnitus and was told that a good noise cancellation headset can help with the constant background noise and that it will give me a break from it. These headphones are awesome, I can put them on listen to podcasts or music and that’s pretty much all I hear. My wife hates them cause I can be sitting in the same room and I won’t hear her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace multiple sets of headphones over the years for various reasons, every day and hard use, mostly JBL over the last few years because their quality control has gone down the crapper. Always replaced or refund to a card with no hassle. Definitely worth the price to get a new set of headphones for the cost of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have, I don’t purchase anything without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection is Op

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would always get this added with products i buy it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The effectiveness of the noise cancellation was truly impressive. I found myself able to focus more deeply on my music or podcasts, as there were no external distractions interfering with my enjoyment. The clarity and purity of the audio were enhanced, revealing details and nuances that would have otherwise been masked by the surrounding noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design; I can use them for hours without any pressure points. Noise canceling is great, and the multi-device pairing allows me to use them with multiple devices.

    I would recommend this to a friend